Customer Ratings & Reviews

I love my new ps5 it's great fun for myself family and friends Best buy made purchasing and picking up my purchase very easy Thank you for great service and a great product

Super fast, incredibly smooth performance, and the graphics look fantastic. The console is quiet and the DualSense controller feels next-level with haptic feedback and adaptive triggers. A premium experience all around. Highly recommended!

My husband has been wanting a ps5 for ages now and I finally broke down and bought it at Best Buy’s black fri sale. He is thrilled and it is a high tech, high performing game system.

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!

Great console overall. Super fast loading times, amazing graphics, and very smooth gameplay. The controller feels great and really adds to the experience. Quiet, powerful, and totally worth it.

I love my new PS5 it's such an upgrade! It's so much faster than my PS4! It's a lot brighter too. The only things that I don't like is the storage space. It's good that this has the disc drive included so that helps take up less storage space. But the digital games take up a lot of space. Especially if you want to keep your game progress and saves. I like to play a game and sometimes switch to another game for a little while or have other games only when friends come over. I wouldn't like to have to only play a few games and have this loaded on the console. I had 32 games some disc versions and coming from my PS4 1TB and all of my games were saved to it to the PS5 1TB now I have less space and can't fit every game. So I had to make another purchase and get an M.2 drive so I can have all of my games downloaded at once and keep my saves in the games. So plan on making another purchase if you don't want to download and delete games. My last gripe is I had to get used to the new layout of how to get to the Home Screen and settings I learned pretty fast it was just an adjustment. It's nice to be able to adjust the sounds of the beep and controller. Also the brightness of the controller, console and the low power mode settings can be adjusted to update the system, games and charge the controllers and of that doesn't need to be done or will go in a super low energy mode. It goes from low power mode to on very quickly and you can turn it on from the PlayStation app too. I'm glad I can still play all of my PS4 games and some came with free PS5 versions.

Like the new slim style. Sharp display features and fast release.

We have bought 5 ps5ms so far and love them all. We have one in each room. Love the design of it and the controller. Such an upgrade from previous gaming consoles

Works pwrfect, nice graphics, easy to set uo, amazing modern look

Great purchase! I switched from Xbox to Playstation and its been a great investment. This console was easy to set up and easy to learn.

Works great, love it. Play it most days. Really enjoy it.

Quick delivery and awesome console. I gifted this to my nephews for Christmas and they absolutely love it. It’s such an upgrade from the older PlayStation.

Going on two years and it still works would buy again

Had the ps5 slim before and loved it. Never had a problem with it

I upgraded from an Xbox360 to a PS5. Yes, HUGE difference! Before I made a purchase like this I did a lot of research and found out that when comparing the PS5 to the newest Xbox PS5 had the Xbox beat. And after watching some review videos I came to the conclusion that the PS5 would probably be the best fit for me. And it is, I really only play COD on the system but I have no complaints. There is no lagging, realistic graphics, and so many different options of games available to play online with friends

Flight hard to get a Ps5, when they first came out, and I regret it. It has had many issues with overheating. Bought this new model from Best Buy and it is awesome! No more issues; works just as it should.

Love this thing! Don't use it as much as I should, but love having it when I have down time. No issues!

Picked up my new PS5 through Best Buy’s curbside service, and everything was quick and hassle-free. The staff was super friendly and had my order ready right on time. The console itself is absolutely amazing — fast, powerful, and the graphics are next level. Setup was simple, and I was gaming in no time. Couldn’t be happier with both the PS5 and the smooth pickup experience. Highly recommend!

Best best best best kids love it have fun enjoy love it

Bought this PS5 for my boyfriend’s birthday. He loves it! From the graphics, the set up was quick and easy, the 1TB of storage is amazing. It has remembered different settings that we set for his gaming monitor and our tv. reaction time has improved with this console. He loves that he can mute and unmute his mic with the quick and easy button on the controller.