Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$539.99
Save $10
Comp. Value: $549.99

Customer reviews

Rating 4.9 out of 5 stars with 8824 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 8,848 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PlayStation in the series of consoles. The console has it all and benefits all my needs as a gamer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a playstation, it works well and I had been using the ps4 for so long, that an upgrade was really needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 5 benefits

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time gamer and PlayStation fan, I can confidently say the PS5 is worth every penny. It delivers a true next-gen experience with fluid gameplay, lightning-fast loading, and a growing library of visually impressive exclusives. Whether you’re upgrading from a PS4 or jumping into the PlayStation ecosystem for the first time, this console is a fantastic investment for the next several years of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever, I’ve been wanting a ps5 and finally got one and had so much fun using it. Extremely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers next-gen gaming with ultra-fast load times, stunning 4K graphics, and smooth gameplay thanks to its powerful SSD and custom CPU/GPU. The DualSense controller adds immersive haptic feedback and adaptive triggers. With a growing library of exclusives and backward compatibility with PS4 games, the PS5 is a top-tier console for both casual and hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected! Great graphics and much quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Is what you need

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its perfect its a ps5, i have had it about 6 months and works great and not loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is incredible. Its graphics and quick load screens enhance the gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every new console is getting better and better on graphics and performance but every time the games are too heavy and takes longer and longer to download even with the disk. I can recommend it for pretty much everything but just be aware of paying for what you want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Flawless design. Great deals on associated products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps5 slim

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps5 works and is a great console to get for your kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. I use it for gaming, and for watching movies. The quality is so much better than any of the Fire Sticks, Rokus, or Apple TVs I've used. The BEST all-around console for graphics, power, etc. I have 0 complaints. It's worth the 500$. My only complaint is the storage. You'll quickly run out of storage. However, you can easily buy and install more storage, so it's not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my sisters pup knocked hers off the stand a few nights ago and so decided to buy this one. She had the ps5 regular but the slim is alot more convient for room and I think grafics are better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. This is just want was requested and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service is Everything!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the thing is we ordered this item as an “open box” clearance item. When we took it home it worked well but the disc drive had some issues. So for the item itself it’s really like 3 stars. BUT the five stars are for customer service. We returned the item on BLACK FRIDAY and the girl who helped us was super friendly and got us in and out of the store within minutes, even while having to troubleshoot a missing item number. Definitely restored faith in me that the in person retail experience is almost always worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for my streaming services. Not much of a gamer, but i do think it works well for both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome and fun!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend he loveessss it it’s nice and sleek. I love this newer version!!!! The mic and speaker on the controller is super good!! So much fun games and entertainment! I just hope they add the feature to change the background screen like they had with ps4. Overall I love the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It run smooth. It have a lot of storage and performance is stable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 purchase and exchange.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my experience in purchasing the PS5 from Best Buy. At first I decided to go with an out of the box, excellent condition, for whatever reason it would not load games - when I brought it in the staff was so quick to respond and made the exchange for a new system so easy. The new PS5 works beautifully and I have had no issues since the exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, my grandson love it and also played my granddaughter. They are so happy, highly recommended.

    I would recommend this to a friend