Customer Ratings & Reviews

I recently bought a PS5 from Best Buy’s website, and the entire process was smooth, fast, and easy. The item was clearly listed as in stock, and I was able to complete my order within minutes. I appreciated the detailed product description and the option to pick it up the same day. I chose store pickup, and it was ready within a couple of hours—quick and convenient! The staff was friendly and made the pickup process simple and efficient. The checkout process online was easy, and I even earned rewards points for my purchase. Overall, I’m thrilled with both the console and the service. Highly recommend buying from Best Buy if you want a hassle-free experience!

Great console, works really well. Happy with the purchase!

excellent console game and fast delivery an guarantee

Its a great console to have, we enjoy playing on it. The graphics are great to

I have been a loyal customer of Best Buy for several years, and my experiences with this electronics giant continue to exceed expectations. Best Buy has consistently proven itself to be a one-stop destination for all my tech needs, and here's why: 1. Unbeatable Prices: Best Buy consistently offers competitive prices, ensuring that I get the best value for my money. Whether I'm looking for the latest gadgets or everyday essentials, I can trust Best Buy to provide pocket-friendly options without compromising on quality. 2. Extensive Product Range: The extensive product range at Best Buy is unparalleled. From cutting-edge electronics to home appliances and entertainment systems, Best Buy boasts a diverse selection that caters to every need. It's a true tech enthusiast's paradise! 3. Quality Assurance: I appreciate Best Buy's commitment to quality. Every product I've purchased has met or exceeded my expectations, and the assurance of quality gives me confidence in my buying decisions. The store only stocks products from reputable brands, further reinforcing their dedication to customer satisfaction. 4. Hassle-Free Returns: Best Buy's return policy is a testament to their customer-centric approach. I've had a couple of instances where I needed to return or exchange a product, and the process was seamless. The staff is always helpful and understanding, making the entire experience stress-free. 5. Exceptional After-Sales Service: What sets Best Buy apart is their outstanding after-sales service. The knowledgeable and friendly staff are always ready to assist, whether it's answering product queries, providing tech support, or guiding me through the latest advancements in technology. Their commitment to customer service truly stands out. In conclusion, Best Buy has become my go-to destination for all things tech. The combination of unbeatable prices, a vast product range, quality assurance, hassle-free returns, and exceptional after-sales service makes Best Buy the ultimate shopping haven. I wholeheartedly recommend Best Buy to friends and family, confident that they will experience the same level of satisfaction that I have enjoyed over the years. Best Buy truly lives up to its name as the best in the business.

Got this as a gift for hubby and it’s safe to say he loves it. Has been on it all day everyday since lol

I love my new PS 5. The system is easy to set up. I am a Senior citizen. I decided to buy it and learn how to play video games. I am having a blast . Living my best life and it is a new adventure for me. I am super excited. I can also play video games with my grand kids.

I brought this device for my son great choice the sales person was polite greeting me help me all the way through took time easy goingv

Like the slim my original ps5 started erroring when trying to play certain Games so I purchased the slim very sleek and much quicker than my original ps5

Amazing works perfectly and the workers were so helpful. Having so much fun with it !

Very good product. Amazing for have a good time with friends and family.

Works great considering I fried my last one on accident.

Has worked well so far... no issues of any kind. Good

Been playing some of the exclusive games on it, it is awesome! The controller feels great and the graphic performance is top of the line.

Works amazing It has a great graphics and is very fast. It’s everything you expect out of the ps5

I was trying to wait until November to upgrade from my PS4, but I had no choice when it kept shutting itself down. I amm happy with my purchase, it is a little of an adjustment using it. I am happy because my picture looks crudp and the speed of my game is improved dramatically. Eventually I will increase my storage with added SSD, there is plenty of storage to start with and will at some point get another controller. Over all you won't be disappointed upgrading to the PS5

This system works amazing it has great space, as well as easy to setup. Great verity of games to play, also amazing that they put discounts to buy games online.

They kept old pricing , decent insurance plan sold with it. Overall great deal!

I really loved the customer service, the game is great this had to be one of the most enjoyable purchases i’ve ever made.

Pretty darn good system. You can actually upgrade your PS4 games up to the PS5 versions, even if they are the disc versions at no additional cost (except Sony charges you $10 if you wanna play the Remastered version of Spider-Man PS4, but that's the only time they charge you.) The only problem I have is that the SSD is rather small, so you can only play a few number of PS5 games. If you have external storage, forget storaging them in there. You can, but if you WANT to play your PS5 games, you can only play them off the SSD. So only use the external drive for your PS4 games. You can upgrade the SSD, but good luck! They are expensive!