Customer Ratings & Reviews

The video game arrived in perfect condition, well-packaged and without any damage. Setting it up was a breeze, with clear instructions that made the installation process quick and straightforward. It worked flawlessly from the start, delivering the high-quality performance I was hoping for. The graphics are impressive, and the sound quality enhances the overall gaming experience. The online gaming system is easily accessible, and its user interface is intuitive and user-friendly, making it enjoyable to navigate. It is entirely dynamic, offering a smooth and responsive experience that seamlessly adapts to different game modes and player interactions. Additionally, the connection is stable, and I haven’t experienced any lag or disruptions during online gameplay. Overall, it has exceeded my expectations, and I am extremely satisfied with the product.

My favorite console, even though I have a pc I still think this is a great console if you wanna play games in bed or with friends and family.

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

Solid machine. Works similarly to previous version. I highly recommend 1TB of memory as it gets filled up quicly.

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

I always thought that upgrading from ps4 to ps5 was unnecessary, I didn’t know what I was missing until I upgraded, great games and enhanced graphics and the controller was beyond my imagination.

I had the original PlayStation 5 but new one is way better. The stand is better than the original one, it has a more clean modern look, easier to get the panels off to dust the interior, plus the power button is not next to the disc eject button and that is a huge upside. Overall I would highly recommend buying the slim over the original one

I have waited years to purchase this. It is everything I thought it would be, plus more. The graphics are amazing, and streaming features are out of this world. This really is THE ultimate entertainment system. The only thing I have against it is its small internal memory storage.

Although this item was the same price as other stores, I'm happy I'm protected with my total protection plus membership. that is one of the reasons we purchased it at Best Buy. We love the sleek futuristic look.

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.

I love my ps5. As a ps4 user I played it made noise, it over heated. I havent had any problems with the ps5 slim. No noise from it, no over heating and I play a lot! The loading is also so much faster now. When i play online i notice I load in faster than my ps4 using friends. This console is a monster, very fast very elegant. No complaints at all.

Love it!!! First time with a PS5 but I get to enjoy everything I wanted to play.

Like the new slim style. Sharp display features and fast release.

Works pwrfect, nice graphics, easy to set uo, amazing modern look

Graphics are insane on this. I was a strict Xbox girly but finally made the jump and I’m happy I did.

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!

It is a significant upgrade from the PS4. Boot up and loading speeds are a major improvement. I like that it’s backwards compatible with the PS4 and has enhanced my experience with my favorite PS4 games. When we transferred the data over, it was much easier than expected - it took a couple tries but otherwise it was pretty painless.

This product works amazing, no issues whatsoever. We have not noticed any overheating, especially since my son has it on for hours on end!

Super fast, incredibly smooth performance, and the graphics look fantastic. The console is quiet and the DualSense controller feels next-level with haptic feedback and adaptive triggers. A premium experience all around. Highly recommended!

I love my Playstation 5 i have all of the Playstations and im really surprised with the graphics and how real it looks they just keep getting better and better every time