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Customer reviews

Rating 4.9 out of 5 stars with 9079 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 9,079 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It's been great for the entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Quick and fast transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for hubby!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console that I bought for my husband this Christmas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system works flawlessly and everything works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    playstation 5 bought brand new is broken!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a playstation 5 brand new from the 125 nw loop best buy location in san antonio texas on sunday 5/12. When i got home to open the item, the ps5 was broken. The cover was broken, with black smudges. when i went to return the ps5 the very next day 5/13 best buy refused to accept the refund because "the serial number console didnt match the box." regardless of the reason why they wouldnt accept my return, it was the very next day and they still denied me. If they think i am lying and switched out consoles, why would i purchase a protection plan, gaes, and an extra controller. I was completely scammed from best buy given a broken console. I am completely heartbroken an i do not know what to do. I returned the ps5 in the mail to bset buy and now i must wait 20 days for further notice. I pray to god i get a full refund or free exchange because this is completely unprofessional from best buy. worst experience ever. I will be canceling my credit card with best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very worst Packing for Open box excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receieved package in a worst packaging. The part do the PS5 are seperated up on arrival. veru diappointed with the purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same thing as PS4 the interface and home is different along with the controller and charging cable. Overall I would say if you have a 4 keep that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t take the game disks?? But other than that it’s amaizing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    If you don’t already own a PS5, the Slim is the be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim is a great upgrade to Sony’s console lineup. It delivers the same impressive performance as the original PS5, but in a smaller, lighter, and cleaner design that fits better in most setups. Games load quickly, run smoothly, and look stunning in 4K. The extra 1TB storage is useful, and the option to add a disc drive later is a smart addition. It stays quiet during long sessions, though it’s disappointing that the vertical stand is sold separately. Overall, if you don’t already own a PS5, the Slim is the version to get — powerful, compact, and future-ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, Powerful, and Worth Every Dollar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim Console has been a great purchase overall. Performance is excellent, with fast load times, smooth gameplay, and strong graphics across both new releases and older titles. The slimmer design is a nice upgrade, making it easier to fit into an entertainment setup without sacrificing power. Setup was straightforward, and the system runs quietly and efficiently. Considering the performance and features you get, the price felt fair and well worth it. Overall, it’s a solid console and a purchase I’m very happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Powerful Console for Next-Gen Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim in White is a masterful redesign that combines the power of the original PS5 with a more compact and space-efficient form factor. Its sleek white finish gives it a modern and minimalist aesthetic that fits perfectly in any setup. Performance-wise, the PS5 Slim doesn't compromise. It delivers the same lightning-fast load times, stunning 4K visuals, and smooth frame rates thanks to the powerful hardware and SSD. The DualSense controller support adds a layer of immersion, making gaming experiences incredibly dynamic and engaging. The cooling system is noticeably quieter, and its smaller size makes it easier to integrate into entertainment setups. While storage remains a limitation for some, it’s expandable, which offers flexibility for those with larger game libraries. Overall, the PlayStation 5 Slim is a perfect blend of style, performance, and practicality—a great choice for both casual and hardcore gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Beautiful, and Built for the Players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is everything I hoped a next gen console would be. From the lightning fast SSD to the incredibly smooth performance, every detail feels thoughtfully designed. Games load almost instantly, graphics look stunning in 4K HDR, and the frame rates are buttery smooth even in demanding titles. The new DualSense controller is the real game-changer it’s not just a redesign; it transforms how you feel games. The adaptive triggers and haptic feedback make everything from drawing a bowstring to feeling the tension in a car’s throttle come alive. The interface is clean, responsive, and intuitive, and the backward compatibility with PS4 titles is a huge plus. Storage could be larger, but expandable options make it manageable. Overall, the PS5 isn’t just a console it’s an experience. Whether you’re playing cinematic blockbusters or indie gems, it immerses you completely. Worth every penny for both long time PlayStation fans and newcomers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation 5 Slim Console 1TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim runs very fast and smooth. Games load quickly and graphics look amazing. The system is quiet and the design is clean. Setup was easy and storage is good with 1TB. Great console for gaming and entertainment. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Sony Playstation 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude, the PS5 is amazing! It feels so high-end right out of the box. The design's slick, setup's a breeze, and the performance is insane—games load super fast, and the graphics are killer, especially on a 4K TV. That DualSense controller is awesome too, the triggers and haptic feedback make everything feel so real. It runs quiet and stays cool even after playing for ages. The games are great, especially the exclusives like Spider-Man and Demon's Souls. Plus, it's a sweet media center for streaming stuff. Seriously, every gamer needs one, and getting it from Best Buy was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown Away!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by the Sony Playstation 5! The graphics are stunning, the performance is lightning-fast, and the exclusive titles are worth every penny. The DualSense controller adds a whole new dimension to gaming, making every experience immersive and engaging. From the sleek design to the seamless user interface, this console is a masterpiece. Couldn't be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It for the Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this console. The performance is smooth, games load quickly, and the graphics look amazing. The design is sleek and modern, and the controller feels comfortable during long gaming sessions. Setup was simple, and everything worked perfectly right out of the box. Overall, it’s been a great upgrade and definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Sleek Powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim is everything I loved about the original PS5, but in a more compact and refined design. Sony nailed it with this upgrade — it's quieter, sleeker, and takes up way less space in my setup without sacrificing performance. Gameplay is buttery smooth, thanks to lightning-fast load times and stunning graphics powered by the SSD and ray tracing capabilities. Whether I'm diving into cinematic single-player adventures or fast-paced multiplayer matches, the PS5 Slim handles it all effortlessly. The DualSense controller still blows me away — the haptic feedback and adaptive triggers add a whole new level of immersion. Plus, the UI is super intuitive, and switching between games and apps is seamless. If you're new to PlayStation or looking to upgrade, this is the one to get. It’s the same next-gen experience in a sleeker, more efficient package. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked up the PS5 Slim recently, and I’m honestly so happy with it. It has all the power of the original PS5 but in a much cleaner, lighter design that doesn’t take up a ton of space. It looks great on my setup. What really impressed me is how fast everything loads games start almost instantly, and the graphics are super smooth. The console runs quietly, and the DualSense controller still feels amazing with the vibration and triggers. Overall, it just makes gaming feel fun and effortless. If you’ve been thinking about upgrading or grabbing a PlayStation, the PS5 Slim is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Item! love my new playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from the Xbox One and it's the craziest difference in performance, speed, and graphics. Controller is amazing too with the haptic feedback in the triggers. The slim model is also nice because its not as bulky as the original PS5

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Playstation 5 slim console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is a major step up from the one at launch even though i had a chance to get the pro i went with the slim because of the space in my room and the slim fits perfectly in any area you can think of. Performance wise its great i havent had any issues im able to play my cloud games better than the original standard console but streaming certain games on here are a bit slow with processing the storage. Now the biggest concern for me heading into this is just the overall cooling. With the standard it could get hot very quickly. With the slim it can heat very quickly but not over heating. My piece of advice when comes to cooling of this console is to make sure you have it in cool spacious environment where it doesnt pick up does, like this console once it hot its like a space heater like my goodness. But overall i honestly do like this console. I would highly recommend because of its versatility

    I would recommend this to a friend