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Customer reviews

Rating 4.9 out of 5 stars with 9081 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 9,081 reviews
  • Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 brings next-gen gaming to life with stunning graphics and lightning-fast loading times. The new DualSense controller adds real immersion with its haptic feedback and adaptive triggers—seriously cool upgrade. Plus, it’s great that you can still play most of your PS4 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the console. I bought this for my girl and it runs great. Wish there was a bit more storage for it though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazon World of PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful past time and entertainment. Great quality. Amazing upgrade experience from PS4. Can’t wait to see what PS has in store next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console coming from a PS3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a fantastic gaming console. The graphics are sharp, and the fast load times make a big difference in gameplay. The new controller feels great, with cool features like adaptive triggers and haptic feedback that add to the experience. The console itself is pretty big but has a sleek, modern design. It runs quietly and smoothly, even with high-performance games. Backward compatibility with most PS4 games is a plus. While it’s pricey and hard to find, the overall performance makes it worth the investment for serious gamers or anyone wanting a top-notch entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 to replace my PS4. It looks great, sleek design and I enjoy the mic that’s in the controller. Runs fast and smooth. Comes with a good amount of storage as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you thinking of buying this do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase don't regret a thing graphics are crazy good. Not best buys faults but the cd drive is loud I'm sure this is a Sony thing though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love PlayStation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister for Christmas and perhaps as expected it was a smash hit. She uses it every single day with no complaints at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zero regret purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated with myself for months about picking up a ps5, was a little worried about price increases, and at the encouragement of my partner who pointed out I’d been talking about it for months so it was still clearly on my mind, I decided to bite the bullet and get one, and I am so happy I did! The in depth but friendly ui on the Home Screen, beautiful games and haptic feedback, fun with old games and new alike, and since it can play ps4 games, I sold my ps4 to a friend who hadn’t gamed since the Super Nintendo and she’s having a blast! I cannot recommend the ps5 enough. I have a pc that I play as well, but it sometimes takes a while to fiddle with downloads, updates, etc and this is a great just cut on and go console, the ps5 games run okay on pc but the system runs them flawlessly of course, my series x still holds fun for me but the ps5 reignited my interest and fun with gaming. Ps2 was my all time favorite console and I haven’t had so much fun in a PlayStation since then until now. If you’ve got the money and are still debating it, go ahead and join in on the fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was veery tuufffff and i liked it alot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the console was amazing and the performance good, but the fan would get hot on games like fallout. Overall on games like fortnite, the graphics are good. and i would recommend to my freinds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for that gamer in your life! Looks amazing, plays great & loads fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing piece of technology

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation 5 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, backwards compatibility is excellent on this system, great way to budget cost when getting this. Smaller than the traditional ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PS5. Come on! What more do you need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstion 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is by far the greatest console Sony has created yet and changed the way I watch media and game at the same time. This console has allowed me to not only enjoy the games I love but has offered a more sophisticated gaming experience that allows me to enjoy my spare time. I can play video games and watch movies or gaming tutorials with the push of one button and quick switch between screens to pause or play music, not only that the console itself is great and I experience slim to no lag despite my connection being terrible especially on games such as Dragonball Sparking Zero or my personal favorite Metal Gear Online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the PS5 from Best Buy and I absolutely love it! The graphics are stunning, gameplay is super smooth, and loading times are incredibly fast. The controller feels amazing and adds so much to the experience. Best Buy's service was great too—quick delivery and secure packaging. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everything works nice. No overheating and doesn’t take much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Much faster loading apps due to solid state memory. Works great.

    I would recommend this to a friend