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Customer reviews

Rating 4.9 out of 5 stars with 9081 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 9,081 reviews
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Runs great, super fast, pairs well with my gaming monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Has It On Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a great product overall. It looks excellent even on my 10-year-old TV, game selection includes PS4 games on disc (provided they were manufactured in the past five years or so) and the entertainment app selection is as good as any other console. The controller is a little small for my hands personally, but that’s just a question of managing settings. Also the physical design for with disc version is low key incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get away from it, exactly like I pictured. I play frequently and the system runs real smooth. Great addition to your home entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade from ps4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a christmas present for my mom to upgrade her from the ps4. resolution and smoother gameplay by far even with a limited edition ps4. mom loves it and now its easier for us to game together. If you're wondering if the upgrade is necessary or worth it I promise that you will see a big difference in gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend who was still using a PS4. Her loading time for games and her lagging was SO bad, it would take like 24 hours just to download a game. Now with the PS5 she loads in super fast and games take less than ten minutes to install. The graphics quality is way better as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 & controller Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is easy to set up and play right away. The speed and graphics are outstanding along with the controller feels great! This is the best console on the market today in everyway. You can't go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my grandson he is exactly the happiest boy he's ever been and the PlayStation is wonderful and I think Best buy cuz I started looking online and Best buy always comes through what a great company they really are I know I know how it is I work at Kroger's been at Kroger's for 33 years and I do appreciate Best buy I sure do thank you for all you do too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The besttttttt!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation 5 in this store and the experience has been impeccable. The console is a beast: non-existent loading times and graphics that leave you with your mouth open. The shipment was safe and arrived perfectly protected. It's worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game console is really good. It works very smooth and when I went to go pick it up, the boy was very helpful and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the PS5 Slim, and I’m really impressed with it. The first thing I noticed was how much smaller and sleeker it is compared to the original model, which makes it fit perfectly in my set up without taking up too much space. I love that I’m getting the same incredible gaming experience in a more compact and convenient package. For anyone who values both performance and space-saving design, the PS5 Slim is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Finally a Gamer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and sound. My game loads a lot faster now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Amazing graphics, PlayStation subscription has so much to choose from! Absolutely love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim, but Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson who loves gaming and i've had to pull him away from the gaming screen. He says it is smooth operating and deliverance of game performance and frame rate is without glitches or drops. Not too crazy about it not coming with a stand though, otherwise it's a gamer's dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics,superb performance and amazing looks.nice gaming machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 offers fantastic performance with fast load times, stunning 4K visuals, and immersive gameplay thanks to the DualSense controller. It’s sleek, quiet, and supports most PS4 games. The only downside is the limited storage, but it’s easily expandable. Overall, a great choice for next-gen gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the ps5 it exceeded my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preformance of this console is insane. I like to play ghost of yotie and some other stuff the graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. The console runs incredibly smooth and fast—loading times are almost non-existent compared to my old system. The graphics are stunning, and games feel so much more immersive with the DualSense controller. I’ve already spent hours playing and enjoying every moment. Ordering through Best Buy was easy, and the pickup process was quick and hassle-free. Overall, I’m very satisfied with both the PS5 and the shopping experience. If you’ve been on the fence about upgrading, I highly recommend it—you won’t regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jaris J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, is very high functional, runs great and has great display

    I would recommend this to a friend