Customer Ratings & Reviews

It was packaged well and work the way it should once we set it up. The Best Buy on chenal in Little Rock, AR was clean and easy to navigate and the employees were all very helpful and able to direct us where to find what we were looking for or brought it right out to us.

The kids love it. I just realized I can buy more than one game without going to the store lol.

What I love: • Super fast loading times thanks to the built-in SSD. You jump into games in seconds. • DualSense controller is a game-changer — the haptic feedback and adaptive triggers make every game feel more immersive. • Graphics are stunning — 4K gaming is smooth, and the detail is impressive, especially in exclusives like Spider-Man: Miles Morales or Demon’s Souls. • Quiet operation — even during heavy gameplay, the console runs almost silently. • Backward compatibility with PS4 games is a huge plus. Minor tips: • Storage fills up fast, so consider expanding with an additional SSD. • Still a bit large in size, so make sure you have space in your setup.

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

Still working to this day and still adding accessories to it

I’m using it for almost for five months and never had any problems. I have a version with disc but I also never used that option always purchase all my games through PlayStation store. I thought it will be cheaper to buy used games from marketplace but in store they usually have discounts so obviously it’s better to purchase them there. I’m becoming addicted to this console. This is my first console and I really like it. My wife bought me it as a gift on my birthday. Works perfectly.

Great all-around console that does everything plus more. Would recommend for any avid gamer>

Great purchase. Excellent graphics with an extensive game catalog. I chose the disc version which allowed me to play previous titles from ps4. The 1TB is great for digital gaming as I can play os portal fe my console while away from home. Overall, very satisfied with my purchase.

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.

Console was even better in person then the pictures works perfectly and couldn’t be anymore happy

Oh my goodness. They are so happy with it. They play every evening and I enjoy watching them play. They tell me that the graphics are better than PC and I must say that I agree. There is no lag. They said that it gives them way more control over their characters. I am extremely pleased with this gaming system.

My son just got this PS5 and I have enjoyed watching and playing along with him. The form factor was surprisingly large coming from a ps4 slim, so be aware it is quite a bit larger. The initial sound when starting a game is quite loud as well, but it’s much quieter once underway. The initial loading process for the games takes a good bit of time, but everything launches quickly on all subsequent plays. The controller changes are noticeable and impressive. Overall, happy with the purchase and the strides forward over the previous version.

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

The PS5 is incredibly fast, and the graphics look amazing. It makes games feel way more realistic. The new controller’s cool too, especially with how it rumbles and reacts while you play.

I bought this for my grandson as a present. This system works great and he loves it. Best part about it is the game system plays all his other games from his older PlayStation 4. Great purchase and the member services were very knowledgeable while helping me.

Got for my little brother and he loves it. Got a controller with it for him, works great

Love how fast it is and sleekness. Also was so happy with the customer service we received! So kind & efficient.

First time switching from xbox to Playstation. Incredible difference hands down . Hats off to Sony

I love the PS5. A great upgrade from the PS4. Easy to set up and has great graphics. Does take a little time to learn the new operating system, but I enjoy it more than the PS4. My only wish is that there was more storage - when importing my games from my old PS4, the storage completely filled up.