Customer Ratings & Reviews

I recently purchased the PlayStation 5 and I couldn’t be happier with my experience. The console arrived in perfect condition, well-packaged, and right on time. Setting it up was quick and easy, and the performance has been outstanding — super fast loading times, smooth graphics, and an overall next-level gaming experience. The DualSense controller is amazing and really adds to the immersion. Definitely worth the investment, highly recommend it to any gamer!

Excellent console with the added bonus of playing last gen and remasters at even better performance! Could have used a little more base storage but Sony does it again with another piece of incredible hardware!

Item works great awesome and the customer service was couldn't have been better

Definitely recommend this is a great product graphics are great and everything has run smoothly

Worth it for the PlayStation game catalog and modern ps5 games, especially if like me, you've never owned a PlayStation before. However it comes only with a horizontal stand and not a vertical stand. It'd be nice if both were included to allow for both positions.

ITS NICE AND ENJOYING PLAYING THE GAME THANKS FOR YOUR FRIENDS SERVICE

I’ve had this for three years now and I absolutely love it. Hasn’t done me wrong yet.

I love it! PS5 delivers stunning graphics and smooth gameplay."

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

I got this for my boyfriend & I'm so glad that I did, what an incredible game console. I can't wait to get him the dual sense remote so he can play with his friends

Works incredibly well. I haven't played a console since the original wii, so my opinion may be screwed, but its performance and storage, as well as cross platform and device connectivity is amazing.

Best deal in town and my son loves it he cant stop playing with his Playstation 5

It works as it should. PS5 is my favorite console. It could have more storage and I may add that later. Graphics are good. Overall it’s my pick.

After more than 3 years using the regular PS5 I decided to sell it and purchase a new one. I went with the Slim and I'm really happy about it. It's substantially smaller and the performance is the same. The extra storage is a plus!

Fast! Compared to my ps4, graphics and speed are far better! I'm 60 years old and absolutely loving it!

"I recently purchased a PlayStation 5 from Best Buy, and I'm blown away by the exceptional shopping experience! From the moment I walked into the store, the staff were friendly, knowledgeable, and eager to assist. The checkout process was seamless, and the representative helped me find the perfect accessories to complement my new console. The packaging and handling of the PS5 were also top-notch, ensuring my new device arrived home safely. The PS5 itself has exceeded my expectations - the graphics, performance, and immersive gaming experience have taken my gaming sessions to the next level! Overall, I'm thoroughly impressed with Best Buy's service, expertise, and product offerings. If you're in the market for a new gaming console or accessories, I highly recommend checking out Best Buy! Rating: 5/5 stars"

Great product fast load, graphics are out of this world.

I have an Xbox, but wanted the ability to play some of the ps5 games, there are things I like and don’t like. The system is easy to use although quite large, so be mindful of where it will sit. The controller and haptics are amazing. The controllers are larger, so if you have smaller hands, there will be an adjustment period. The system works great and games load reasonably fast. Cons I do not like that when game reloads it drops me somewhere in the game and not exactly where I was when I saved and exited.

Very cool wow love it. Very nice good product. Love the game.

Happy works great awesome doesn’t have any issues runs at high speed