Customer Ratings & Reviews

Really good deal super fun to play my son loves playing college football

Love this PlayStation 5 it works great and looks great

Really cool and makes fun playing Games like 2k or Call of Duty

10/10 quick and easy service loved the communication

Every was great besides the ps5 controller come out defective and thank you geek squad for a replacement but it continues to have the same issue of drifting

Excellent care! Could not have asked for better help from the salesman and even the manager!

Got it for college football and it’s been worth it!!!

This is such an awesome product for anyone wanting to play games, watch shows, and listen to music in 1

Excellent customer service always outstanding the customer expectations.

Beautiful purchase perfect purchase Good purchases

Store madne shopping easy, just walked in and was able to pick up and leave in under 10 minutes

Love the service people are so willing to help you and spend time to make sure what the best service love it

I ordered a PS5 in excellent condition and received a fair condition PS5 please note the fair condition PS5 didnt even work and was overheating the moment i turned it on. I then called Best Buy Customer service and a lady told me it was my fault for purchasing a used PS5 mind you i order and excellent condition and received a fair condition version. Over the phone i asked if she could hold me the excellent condition ps5 at a store near me as i was going to be on my way in 20 mintues she told me i could buy a new one mind you i already paid $400 something dollars for one. Terrrrribleeeeee customer service on phone. When i got to the store a young man at the arden location did and amazing job getting everything switched out he was patient and provided excellent customer service. The ps5 i have after he did swap works great.

Works excellent, box was slightly damaged but otherwise works perfectly, purchasing and pickup was a breeze.

My kids love it. I'm a little annoyed that the feature that is supposed to let kids request certain games above their restriction from the parent doesn't work. And Roblox doesn't work with any restrictions. The picture and sound quality are good.

My daughter love to play video games; and the PS5 is great for her; she spent lots of time playing with her friends.

Great system, very smooth game play. Console has alot of nice accessories that are very customizable.

Great console, works better than the xbox with slower internet and now comes with a bigger controller for big hands.

Great entertainment hub. I like how easy it is to switch between gaming and streaming apps.

This was a awsome deal, and i happy they had it instock just in time for my sons birthday.