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Customer reviews

Rating 4.9 out of 5 stars with 8719 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the PlayStation 5 Slim Console, highlighting its overall smooth performance while playing games. The console's storage capacity is considered decent and works wonders. Some customers appreciate the console's speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 8,719 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing console!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a PlayStation 5, and it’s been an incredible experience so far. The design is sleek and futuristic, making it a standout piece in my living room. Setting it up was straightforward, and I was gaming in no time. The performance is outstanding. Games run smoothly at 4K with stunning graphics and minimal load times thanks to the custom SSD. I’ve been particularly impressed with the DualSense controller—the haptic feedback and adaptive triggers add a whole new level of immersion. The user interface is clean and intuitive, making it easy to navigate between games and apps. Plus, the backward compatibility with PS4 games means I have a huge library to enjoy right from the start. Overall, the PS5 is a fantastic upgrade that’s worth every penny. If you’re a serious gamer or just looking for a powerful entertainment system, I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best console I’ve ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Disc Edition is everything I hoped for and more. The speed is insane—games load in just seconds, and the graphics look incredible in 4K. Every time I play, it feels like a true next-gen experience. I’m really glad I went with the disc version. I can still play all my old PS4 games, plus I like having physical copies I can trade or lend to friends. On top of that, it doubles as a 4K Blu-ray player, which makes movie nights even better. The controller deserves a shoutout too. The adaptive triggers and haptics make gaming way more immersive—like actually feeling the tension of a bowstring or the rumble of driving through rough terrain. It’s something you have to try to believe. Overall, the PS5 Disc Edition is worth every penny. If you’re on the fence, don’t be. This thing is powerful, versatile, and just plain fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal at the right time! worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the PlayStation 5 Slim Console during a Black Friday sale, and I’m extremely glad I did. When the PS5 was first announced, I was honestly hesitant to upgrade from my PS4. At the time, the game library felt limited, and it didn’t seem necessary to jump in right away. Looking back now, that decision made sense, but now that the PS5 Slim is more affordable and the catalog of games has grown, it finally felt like the perfect time to upgrade. The difference in performance and graphics compared to the PS4 is immediately noticeable. Games look incredibly sharp, with smoother frame rates, faster load times, and much more detailed environments. Even titles that are available on both systems feel completely transformed on the PS5. Lighting, textures, and overall immersion are on another level, and the system handles everything effortlessly. The near-instant loading alone makes gaming feel more seamless and modern. The Slim design is another big plus. It’s more compact than the original PS5 while still feeling solid and premium. It fits much better into my entertainment setup without sacrificing power or performance. Setup was quick and easy, and the system has been quiet even during longer gaming sessions. What really sealed the deal was the Black Friday pricing. For the value you’re getting the next-gen performance, an improved design, and access to a now-strong library of games. It felt like a fantastic deal. In hindsight, waiting until now was the right move. The PlayStation 5 Slim feels like a mature, polished console that fully delivers on the promise of next-gen gaming. I’d highly recommend it to anyone upgrading from a PS4 or jumping into PlayStation for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PS5 Review – Absolutely Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has been one of the best gaming purchases I’ve ever made. The speed, graphics, and overall performance are on another level. Games load almost instantly, the visuals are insanely clean, and the DualSense controller makes everything feel more immersive with the haptics and adaptive triggers. The system runs quiet, the interface is smooth, and it just feels powerful in every way. If you’re on the fence, don’t be — the PS5 is 100% worth it and delivers a true next-gen experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase! I have had my ps4 for a very long time and it was so slow I needed an upgrade. The ps5 is super fast and the graphics are a much-needed improvement! My only problem with it is it tends to get noisy, and the fans are not as optimized as they should be, it gets really hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim, but Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson who loves gaming and i've had to pull him away from the gaming screen. He says it is smooth operating and deliverance of game performance and frame rate is without glitches or drops. Not too crazy about it not coming with a stand though, otherwise it's a gamer's dream come true.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IThe PlayStation 5 is an outstanding console that truly delivers a next-generation gaming experience. From the moment I powered it on, the speed and performance improvements over previous consoles were obvious. Load times are nearly instant thanks to the ultra-fast SSD, and games look stunning with ray tracing, 4K resolution, and incredibly smooth frame rates. One of the standout features is the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion—it’s not just a gimmick, it actually enhances gameplay in titles like Astro’s Playroom and Spider-Man: Miles Morales. The controller feels comfortable, responsive, and premium. The PS5 also offers a sleek, futuristic design, although it is on the larger side. It runs quietly, even during intense gameplay, and the user interface is clean and easy to navigate. With a growing library of exclusives and full backward compatibility with most PS4 games, the PS5 provides value from day one and only continues to improve. It’s a must-have for gamers looking for top-tier performance, graphics, and innovation. Rating: 9.5/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 has been a fantastic addition to my gaming setup. Its powerful hardware ensures smooth and visually stunning gameplay, while the ultra-fast SSD significantly reduces load times, making for a seamless experience. The DualSense controller, with its haptic feedback and adaptive triggers, adds a new layer of immersion that enhances every game. The extensive library of games, including exclusive titles, has provided countless hours of entertainment. Despite its large size, the design is sleek and modern, fitting well into my entertainment center. Overall, the PS5 has exceeded my expectations and has become an essential part of my gaming routine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Next-Gen Gaming at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I picked up the Sony PlayStation 5 Console, and it has completely changed how I game. Right out of the box it feels powerful and polished. The visuals on my 4K TV look absolutely stunning. The DualSense controller is a standout feature: the adaptive triggers and haptic feedback make every game feel more immersive and tactile. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PS5 Slim = Game-Changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 Slim is a whole experience. It’s sleek, fast, and the graphics are unreal. My man is addicted, I barely see him now. It loads quick, stays cool, and takes gaming to the next level. If you’re thinking about buying it, just know. You might lose your man to Call of Duty haha!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Power and performance!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an absolute beast of a console. The graphics are insane, the speed is lightning fast, and games load almost instantly. I love how smooth everything feels, from the menu to the gameplay. The DualSense controller takes gaming to another level with its adaptive triggers and haptic feedback — you can actually feel the action. Plus, the design looks sleek and futuristic. Whether I’m playing single-player adventures or online with friends, the PS5 delivers every time. Honestly, it’s the best gaming experience I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Gaming Upgrade Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 and immediately lost track of time. Setup was easy, games look insane, and load times are basically nonexistent. The controller feels next level and it runs whisper quiet. My old console is now emotionally damaged. Worth every penny. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PS5 from Best Buy last December, and it’s been an absolute game-changer! The graphics are stunning, the performance is lightning fast, and the load times are practically nonexistent. The DualSense controller is a standout feature—it adds a whole new level of immersion with its haptic feedback and adaptive triggers. The console handles everything, from intense gaming sessions to streaming my favorite shows, without a hitch. Best Buy made the purchase easy, and I couldn’t be happier with my experience. Highly recommend the PS5 to any serious gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 to replace my PS4. It looks great, sleek design and I enjoy the mic that’s in the controller. Runs fast and smooth. Comes with a good amount of storage as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS5 from Best Buy, and I couldn’t be more impressed! The console itself is a powerhouse with fast load times, stunning graphics, and a smooth gaming experience. Setting it up was a breeze, and the controller feels incredible with its adaptive triggers and haptic feedback. Best Buy had it in stock, and the ordering process was straightforward, with quick delivery. Overall, I'm extremely satisfied with both the PS5 and the excellent service from Best Buy. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Gaming Console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I bought this PS5 for my three sons, and they are completely obsessed. The speed and incredible graphics are a huge upgrade. Since we got it, they've definitely been choosing the PS5 over their Nintendo Switches. The DualSense controller is a game-changer for immersion. A must-buy for a gaming household!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gift For A Man

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **PlayStation 5 Slim** packs the same incredible power and super-fast load times of the original PS5 into a sleeker, more compact design. It’s about 30% smaller, making it perfect for tighter entertainment setups, but it still delivers top-tier 4K gaming and backward compatibility with PS4 titles. With its modular covers and removable disc drive, it feels both modern and customizable—a smart, stylish choice for serious gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PS5. Come on! What more do you need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Ps5 gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is insanely fast and the graphics look amazing. Games load in seconds, and the controller feels really smooth and satisfying. It’s a big upgrade from the PS4, and it makes gaming feel way more immersive. Definitely worth it if you want nex gen performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First PlayStation console purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim is a powerhouse in a sleek package. Setup was fast, and the performance is outstanding—lightning-fast load times thanks to the SSD, stunning 4K graphics, and immersive gameplay with the DualSense controller’s haptic feedback and adaptive triggers. Whether you're diving into exclusives like Spider-Man: Miles Morales or enjoying backward-compatible PS4 titles, everything runs smooth and looks incredible. The design is compact and modern, perfect for any entertainment setup. Just note: the vertical stand isn’t included, so plan accordingly. Highly recommend for serious gamers or anyone ready to upgrade their console experience!

    I would recommend this to a friend