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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.9 out of 5 stars with 8762 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the PlayStation 5 Slim Console, highlighting its overall smooth performance while playing games. The console's storage capacity is considered decent and works wonders. Some customers appreciate the console's speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 8,762 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and value is very good work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this and its nice although the fan is loud when playing certain games for long periods of time but i guess that is just cooling the console. And making it not overheat it gets loud its just kinda annoying other then that 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I had my doubts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming systems I've ever owned. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the upgrades. I have a PlayStation four also but the five is much more better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    terrible UI, but good controller & performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best price around for a Christmas

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PS5 before Thanksgiving 2024 at the regular price using my Best Buy credit card. I knew they would have upcoming sales and I could get a price adjustment without having to deal with the Black Friday shopping. After the price dropped, I was able to easily go on the app and request the sale price. My credit card was quickly reimbursed the difference and I didn’t even have to go into the store. My son loves his PS5 and plays it daily and I loved the convenience and great deal Best Buy provided for my Christmas shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is good and graphics are amazing , if your used to the ps4 controller this is a bit bigger than what the ps4 controller is, I have not had any problems since purchasing and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grandson loves it always on it every chance he gets. Christmas present for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family enjoys price was acceptable quality good streaming good easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast works great loads great. Easy set up very fun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Robert game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game console great graphics long battery life on the controller easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family enjoys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, I have enough for play games and watching programs and my family enjoys the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it. Its works very well and he play every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Wild price but performance makes it worth it!

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong performance! Expandable storage even after 1TB is greatly welcome! Best to keep device in open space with easy ventilation to address heating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5>XBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. So much better than Xbox, it's not even close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Buy And Wait Time For Holidays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to upgrade from Gen 1 on the ps5 was definitely worth it and better when making installments on this for those not wanting to drop all the money at once

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for my sons Christmas present I fear he loves it more then me '_'

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PlayStation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only played PlayStation consoles for the last few years. This is by far the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the PlayStation 5! ❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't owned a PlayStation since the PlayStation 2! I missed out on a lot of Sony exclusive games like God of War, Uncharted, and The Last of Us. With the PlayStation Plus subscription, I can finally enjoy all these games I have missed out on. I know I'm near the end of this generation of game consoles and new ones are one the way, but the PlayStation 5 is still a SOLID video game console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looooove our PS5! It came quickly and not damaged. I have been a long time gamer and highly recommend you upgrade!

    I would recommend this to a friend