Customer Ratings & Reviews

I got this for my son for Christmas and it was easy to set up and works great.

I have been a loyal customer of Best Buy for several years, and my experiences with this electronics giant continue to exceed expectations. Best Buy has consistently proven itself to be a one-stop destination for all my tech needs, and here's why: 1. Unbeatable Prices: Best Buy consistently offers competitive prices, ensuring that I get the best value for my money. Whether I'm looking for the latest gadgets or everyday essentials, I can trust Best Buy to provide pocket-friendly options without compromising on quality. 2. Extensive Product Range: The extensive product range at Best Buy is unparalleled. From cutting-edge electronics to home appliances and entertainment systems, Best Buy boasts a diverse selection that caters to every need. It's a true tech enthusiast's paradise! 3. Quality Assurance: I appreciate Best Buy's commitment to quality. Every product I've purchased has met or exceeded my expectations, and the assurance of quality gives me confidence in my buying decisions. The store only stocks products from reputable brands, further reinforcing their dedication to customer satisfaction. 4. Hassle-Free Returns: Best Buy's return policy is a testament to their customer-centric approach. I've had a couple of instances where I needed to return or exchange a product, and the process was seamless. The staff is always helpful and understanding, making the entire experience stress-free. 5. Exceptional After-Sales Service: What sets Best Buy apart is their outstanding after-sales service. The knowledgeable and friendly staff are always ready to assist, whether it's answering product queries, providing tech support, or guiding me through the latest advancements in technology. Their commitment to customer service truly stands out. In conclusion, Best Buy has become my go-to destination for all things tech. The combination of unbeatable prices, a vast product range, quality assurance, hassle-free returns, and exceptional after-sales service makes Best Buy the ultimate shopping haven. I wholeheartedly recommend Best Buy to friends and family, confident that they will experience the same level of satisfaction that I have enjoyed over the years. Best Buy truly lives up to its name as the best in the business.

Product was as described and is working great! I'm satisfied with my purchase.

Even if you are not familiar with any PlayStation system, you will not have a problem setting this one up. Everything is included that you will need. There are onscreen and print options for all instructions. The graphics are the best around, period! Even older model games look good.

It has great graphics and performance and then the speed is amazing.

I brought this for my son and he loves it. He plays it all the time.

Great product that lets me not only game but also access other media platforms. Updates take too long sometimes.

The best console there is. Leaps and bounds better than the PS4 and a much more reasonable size than the first gen PS5

this is a great product i love the store and the staff was great and very helpful

The PS5 is the best console I have ever owned. Performance is incredible and the exclusives are just as good.

[Employee of bestbuy] Would definitely buy this item again but with a separate storage tb for more space.

Works great and smoothly and with no problems im making another purchase of one soon

Been playing some of the exclusive games on it, it is awesome! The controller feels great and the graphic performance is top of the line.

Son loves his PS5. Great graphics! He is able to download games that he likes to play.

Incredibly bulky. Yes, even though it says slim, it takes up a lot of space. Set up is a pain. Not intuitive at all. But my kiddo wanted to play Astrobot and waited patiently for 6 months for it, so we purchased it. Set up was a pain, did I already say that? Yeah that’s how annoying it was for a new user (my PS3 acct didn’t work anymore!!). Also, very unclear on how to keep kids safe while playing online with friends only (with the Nintendo switch, this is far easier to navigate). Very few game options for little gamers. If it weren’t for Astrobot I wouldn’t have purchased it but here we are. Would I recommend it? Not unless you really want a Sony exclusive game. Sonic graphics are much better on this system though, I’ll say that.

Got my ps5 at Best Buy, the employee there answered all my questions and cleared my doubts on which one to choose

Best Purchase I Made In A While, Had It, Sold it For Some Reason & This Slim Version Is The Best

Great upgrade from my previous console, super easy to use and fast.

It delivers blistering load-times, jaw-dropping visuals and a next-gen controller experience though its digital service still trails rivals

Quality is great. The graphics are top notche. The games are great