Customer Ratings & Reviews

Works great love the 120 hz upgrade in game love playing

Absolutely love it. It's been great for the entire family.

I got this as a birthday gift for my fiancé and he loves it.

Excellent customer service. Quick and fast transaction.

Fun console that I bought for my husband this Christmas

My purchase was good I just had a hard time with getting tax exempt because I’m native but was only allowed to get tax off of if I ordered it online

Good system works flawlessly and everything works well.

I purchased a playstation 5 brand new from the 125 nw loop best buy location in san antonio texas on sunday 5/12. When i got home to open the item, the ps5 was broken. The cover was broken, with black smudges. when i went to return the ps5 the very next day 5/13 best buy refused to accept the refund because "the serial number console didnt match the box." regardless of the reason why they wouldnt accept my return, it was the very next day and they still denied me. If they think i am lying and switched out consoles, why would i purchase a protection plan, gaes, and an extra controller. I was completely scammed from best buy given a broken console. I am completely heartbroken an i do not know what to do. I returned the ps5 in the mail to bset buy and now i must wait 20 days for further notice. I pray to god i get a full refund or free exchange because this is completely unprofessional from best buy. worst experience ever. I will be canceling my credit card with best buy.

The PS5 Slim is a great upgrade to Sony’s console lineup. It delivers the same impressive performance as the original PS5, but in a smaller, lighter, and cleaner design that fits better in most setups. Games load quickly, run smoothly, and look stunning in 4K. The extra 1TB storage is useful, and the option to add a disc drive later is a smart addition. It stays quiet during long sessions, though it’s disappointing that the vertical stand is sold separately. Overall, if you don’t already own a PS5, the Slim is the version to get — powerful, compact, and future-ready.

Same thing as PS4 the interface and home is different along with the controller and charging cable. Overall I would say if you have a 4 keep that

Receieved package in a worst packaging. The part do the PS5 are seperated up on arrival. veru diappointed with the purchase

Won’t take the game disks?? But other than that it’s amaizing

The PS5 Slim runs very fast and smooth. Games load quickly and graphics look amazing. The system is quiet and the design is clean. Setup was easy and storage is good with 1TB. Great console for gaming and entertainment. Highly recommend.

Fast, quiet, and the graphics are incredible. The slim design looks great and the 1TB storage is perfect for multiple games.

In my opinion this is a major step up from the one at launch even though i had a chance to get the pro i went with the slim because of the space in my room and the slim fits perfectly in any area you can think of. Performance wise its great i havent had any issues im able to play my cloud games better than the original standard console but streaming certain games on here are a bit slow with processing the storage. Now the biggest concern for me heading into this is just the overall cooling. With the standard it could get hot very quickly. With the slim it can heat very quickly but not over heating. My piece of advice when comes to cooling of this console is to make sure you have it in cool spacious environment where it doesnt pick up does, like this console once it hot its like a space heater like my goodness. But overall i honestly do like this console. I would highly recommend because of its versatility

The PS5 Slim is the perfect upgrade for anyone who grew up on PlayStation. It keeps all the power of the original PS5 but trims it down into a smaller, cleaner design that fits into any setup without the bulk. The modular panels make it easy to customize or add the optional disc drive, and the improved cooling keeps it whisper‑quiet even during long gaming sessions. Using the PS5 Slim at home feels effortless. Its smaller size fits perfectly into a living room setup, and the quiet cooling makes it easy to play late at night without turning the whole house into a jet engine. Games load almost instantly thanks to the 1TB SSD, and the 4K/120Hz support makes everything look sharp on a big TV. Whether you’re running exclusives, streaming movies, or hopping into quick multiplayer matches, the Slim handles it all without a hiccup. It’s the kind of console you can leave on all day and never think twice about. The only thing I’d call a downside is that the base DualSense controller can feel a bit uncomfortable during longer sessions. The tech inside it is amazing — the haptics and adaptive triggers are unmatched — but the shape isn’t perfect for every hand. Still, that’s an easy fix with alternate grips or a different controller, and it doesn’t take away from how strong the PS5 Slim is overall.

I purchased the PlayStation 5 from Best Buy, and I can honestly say it’s been one of the best gaming investments I’ve made. From the moment I set it up, everything felt smooth and next-gen. The console is incredibly fast thanks to its SSD games load almost instantly, and switching between them is seamless. The graphics are absolutely stunning. Playing games in 4K with high frame rates really makes a difference, especially with titles like Spider-Man: Miles Morales and Call of Duty. The level of detail and realism is something you have to see to believe. One of my favorite features is the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion you can actually feel the difference when driving, shooting, or exploring different environments. Best Buy made the whole experience even better. The ordering process was easy, pickup was quick, and everything was packaged securely. Their customer service was also helpful and professional. I highly recommend the PS5 to anyone looking for a powerful, next-gen gaming console. Whether you're a casual gamer or more competitive, it’s definitely worth it.

The PlayStation 5 is everything I hoped a next gen console would be. From the lightning fast SSD to the incredibly smooth performance, every detail feels thoughtfully designed. Games load almost instantly, graphics look stunning in 4K HDR, and the frame rates are buttery smooth even in demanding titles. The new DualSense controller is the real game-changer it’s not just a redesign; it transforms how you feel games. The adaptive triggers and haptic feedback make everything from drawing a bowstring to feeling the tension in a car’s throttle come alive. The interface is clean, responsive, and intuitive, and the backward compatibility with PS4 titles is a huge plus. Storage could be larger, but expandable options make it manageable. Overall, the PS5 isn’t just a console it’s an experience. Whether you’re playing cinematic blockbusters or indie gems, it immerses you completely. Worth every penny for both long time PlayStation fans and newcomers alike.

Excellent console, very powerful and fast. The PS5 Slim 1TB loads games almost instantly thanks to the SSD and delivers smooth 4K performance. The design is more compact than the original version, which is a big plus. The controller feels great and the overall gaming experience is very immersive. The only downside is that storage can fill up quickly with large games, but overall it’s a highly recommended purchase.

Absolutely blown away by the Sony Playstation 5! The graphics are stunning, the performance is lightning-fast, and the exclusive titles are worth every penny. The DualSense controller adds a whole new dimension to gaming, making every experience immersive and engaging. From the sleek design to the seamless user interface, this console is a masterpiece. Couldn't be happier with my purchase!