Customer Ratings & Reviews

It works perfect looks great with our console collection and this was the absolute last console we plan on buying There is a great selection of games and the 3months of Premium for $50 is well worth it much better pricing than xbox my husband and i have had so much fun playing games together and on our own this was a great buy for us

Been wanting one for awhile now, had to wait for the hype to die down. Good system, good condition. It was an "open box", meaning someone bought it, didn't like it, (or maybe got in trouble, lol(, and returned it within 14 days. Works great.

For first PlayStation 5 I love it. If I had anything to tell someone about to get it. Make sure to get external hard drive, the game and updates will eat up memory. Otherwise the graphics and capabilities with this is great enjoy.

Awesome! I absolutely love it! It’s the best gaming console ever. I have no regrets. It’s super fast, and the gaming experience is incredible. The graphics are beautiful. The PlayStation itself is really nice. It’s made of high-quality materials and has a great design.

I was always an Xbox fan and still am. I finally got a PlayStation for the first time owning one and love it. The setup is easy and like that this console can stand upright or laid down. I went with the disc option because I like to still have a hard copy of some games that I feel are classics to own. The controllers are great and very quiet when mashing buttons smooth control and I really like that they have built in batteries and rechargeable. The PS5 is a great buy and I would recommend getting one even if your not so into gaming it’s great to have for company and yourself on days you just want to live in our world and play in theirs. Must buy for children and adults

I bought the PS5 for my son for Christmas! He was so shocked, excited, and so amazed! He loves it! It was runs smoothly and the best gift he’s ever received!

Product was brand new in perfect condition Customer service was great, very helpful. Product sold as described had for a few months now and no issues what so ever

Purchased an open box and did a trade in, staff was very kind and process was very easy! product inside was working perfectly and was only missing one the stands but I intended to replace those with an after market one anyway.

excelenteeeeee super excelenteeeeeeeeeeeeeeeeeeeee

Great product really useful and made me very happy

So easy and fast buy online, everything good the ps5 really good i recommend

I loved the process of purchasing the PS5. I ordered it and within an hour or 2 I was able to pick it up. I was very happy with the customer service and how smooth everything was. I literally walked in and walked out. The box was in perfect condition and everything was inside. I’ve been playing on my console for a couple weeks now and it’s been nothing but great. I haven’t had any problems or concerns. I will definitely be a loyal customer and buy more items in the near future as today I just pre-ordered EA FC 25 and I’m sure it’ll go as smoothly as this purchase. Thank you Best Buy, hopefully I’ll be lucky enough to win this reward.

I switched to PlayStation 5 after 8+ years of Xbox. I am extremely satisfied with the speed and ease of access of this console!

[Employee of bestbuy] I’ve had my PlayStation five for about a year now and I have nothing but good things to say about it. It has a disc drive so I can play my old games and new games Blu-ray, DVDs and CDs. I could never go fully digital so it’s nice to have the disc drive. I have about nine games on it and it hasn’t filled up memory yet. I stream daily, off of streaming services like Netflix, HBO Max, Disney+, Hulu. I like how it upscales the PlayStation 4 games and the system navigation is super easy to maneuver. Also, the game catalog is stacked and they’re releasing new games. I highly recommend the PlayStation 5 to anyone. There’s literally something for everybody.

The PlayStation 5 is absolutely incredible. The graphics are stunning, and the speed is unmatched—it loads games almost instantly. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback. I’ve been enjoying smooth gameplay, great exclusives, and an overall premium experience. If you’re serious about gaming, this console is 100% worth it!

The PS5 works really well and is much better than the PS4, just one benefit is I no longer need to hear the PS4 loud fan anymore

Very excellent performance, Good upgrade from ps4, console a bit loud on start up but smooths out.

Love it. Works perfectly. Very fun for gaming solo or with the family.

Had a great time playing on this console. Has great graphics and content can’t wait to come back and try out a computer from you guys!

I got the one with a physical disc slit, and I never use it. Obviously on me, but just consider that and maybe save some money lol