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Customer Ratings & Reviews

Model:
1000049888
SKU:
12100417
$539.99
Save $110
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 9468 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 9,468 reviews
  • Rated 5 out of 5 stars

    New game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this PlayStation for a few months now and I have no complaints. I love the storage that it comes with!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is perfect and the performance is just awesome I would definitely recommend it to others .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this away as a raffle prize at a party. The winner was ecstatic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new PlayStation. Works perfectly and is very fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered very quickly with no damages. I absolutely love my PS5, was the best gift I have ever given to myself. The graphics are stunning and the control is very comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect system to have and it also came with everything new no missing parts .. works perfectly fine no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still functional after several months in having it. Love my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 keep children out your way…..and I love it …recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches on the console and controller heavy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box excellent thought of not used much as best buy open box excellent were always like new. But this PS5 is heavily used. I can see lot of scratches on the console and cannot clear them with normla cleaning. Controller is also heavy used. Keys became laggy. Also I experienced blank screen when I was playing FC24. Overall performance was good but it should not be excellent must be fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my son, he uses it often and it is of very good quality, it does not heat up like others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My PlayStation console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it was awesome getting my console from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best high end console of this generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the PS5 is likely the best console of this generation, and at the moment this is the best model you can buy. I had an Xbox Series S, but when I got rid of GamePass I realized I had no games for it. However, I already had some digital PS games as well as a bunch of PS4 games in the house, and thanks to the disk drive, I can play all of them without issue. Some PS4 games even get some enhancements for the PS5. The value of being able to play the older titles is really what makes the PS5 worth picking up, in my opinion. On top of everything else, the stock PS5 controller has to be the best stock controller I’ve used. It has just the right weight, the layout and grip are more comfortable than previous PlayStation controllers, and some of the built in features like the HD rumble and trigger feedback are incredibly impressive and fun to use. The only controller I like more is the Xbox Elite series 2, but due to the price difference, I have to recommend the stock PS5 controller over it,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase my son likes it very well just the price I think it’s bit high

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for a gamer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helped keep me entertained during my surgery recovery. Runs well, and lots of game options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system, and I had great customer service in the store

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Buy steps up! [again]

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always easy to work with. After a minor issue Best Buy jumped right in and made it right with no questions. Console works perfectly! Would recommend open box merchandise without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP 5 favorite for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most wanted toy for every child and adult. Easy to use and install, lots of free and paid games. I chose the option with both - digital and physical games, it cost $50 more than digital. I would definitely recommend this item for everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this limited edition for my 10 year olds for Christmas and he absolutely loves it. It had to be ordered hit came in on time and everyone is happy. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Yes!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the wait. I honestly haven’t purchased a gaming console since 2016 and I honestly had to buy this one because NCAA 25 wasn’t going to be out on PS4. But it was absolutely worth every penny. The graphics are AMAZING!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 gift for sibling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves it! Its definitely an upgrade from her old ps4.

    I would recommend this to a friend