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Customer Ratings & Reviews

Model:
1000049888
SKU:
12147878
$925.41

Customer reviews

Rating 4.9 out of 5 stars with 9394 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 9,394 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 is a gaming masterpiece! Its stunning graphics, lightning-fast loading times, and immersive gameplay truly redefine the gaming experience. The DualSense controller's haptic feedback and adaptive triggers add a new level of realism to every game. With an impressive lineup of exclusive titles and backward compatibility, the PS5 offers endless entertainment for both casual and hardcore gamers alike. Sony has once again raised the bar for console gaming, and the PS5 is a must-have for any gaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described and is working great! I'm satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! I was very hesitant on buying but I am glad that I ended buying it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5 chill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool system. Love the design and the performance is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He had been asking for a new system to play online with his friends. A lot of research went into this between the PS5 and the Xbox series X. Ultimately I went with the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my previous console, super easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product i love the store and the staff was great and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome gift for son!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his PS5. Great graphics! He is able to download games that he likes to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 offers fantastic performance with fast load times, stunning 4K visuals, and immersive gameplay thanks to the DualSense controller. It’s sleek, quiet, and supports most PS4 games. The only downside is the limited storage, but it’s easily expandable. Overall, a great choice for next-gen gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer girly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price. I'm happy with it! I will say you should probably get another controller so you don't overuse the one you get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    My kid loves but I find it to be meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly bulky. Yes, even though it says slim, it takes up a lot of space. Set up is a pain. Not intuitive at all. But my kiddo wanted to play Astrobot and waited patiently for 6 months for it, so we purchased it. Set up was a pain, did I already say that? Yeah that’s how annoying it was for a new user (my PS3 acct didn’t work anymore!!). Also, very unclear on how to keep kids safe while playing online with friends only (with the Nintendo switch, this is far easier to navigate). Very few game options for little gamers. If it weren’t for Astrobot I wouldn’t have purchased it but here we are. Would I recommend it? Not unless you really want a Sony exclusive game. Sonic graphics are much better on this system though, I’ll say that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that lets me not only game but also access other media platforms. Updates take too long sometimes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 discs version

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Would definitely buy this item again but with a separate storage tb for more space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best console I have ever owned. Performance is incredible and the exclusives are just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5>XBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. So much better than Xbox, it's not even close.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Ps5 slim!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slimness of it & the quality ! Can’t wait to get accessories for it !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    The Definitive Version of the PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim is a solid console that feels like what the PS4 and even what the launch PS5 should have been. It runs games nicely and doesn’t have any of the cooling issues from the previous generation of the console, on top of the fact it is far more physically manageable to store with its smaller size. You’re really not getting any substantial improvement with the Pro so the Slim is basically the better option (especially if you get it with the disc drive, and you should get it with that). Also it’s backwards compatible so you can play PS4 games that you either have already or intend to get. Unfortunately the system suffers the same problem of the PS4 by not having enough memory to store a lot of the bigger AAA games which are now data hogs, because the big studios don’t compress game data like they’re supposed to anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Easy to setup and my kids loves it. We actually bought two this Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an absolute powerhouse. Games load incredibly fast, the graphics are stunning, and the DualSense controller adds a whole new level of immersion. It’s quiet, sleek, and handles everything from AAA titles to streaming smoothly. Easily one of the best consoles I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Early Christmas gift :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband as an early Christmas gift. Everything was packaged nicely, and nothing came in damaged. My husband loves his new PlayStation 5!

    I would recommend this to a friend