Customer Ratings & Reviews

Great game system i love it so much was at a great price

Great gaming system. Definitely five stars. Kids love it

Plug and play, great graphics, great loading times. Very happy.

Possibly the best system I’ve ever owned. Few months in and no issues.

Excellent.es completely to my functional liking and the on-screen resolution is very good and good processor.

It's great. 2 years later and still running just fine without issue.

Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

The great device it works really well and streams really awesome. I love it. It’s so so cool. You know it’s not even making a PlayStation grade for a long time and this is just an amazing device. Absolutely love it.

I’ve been procrastinating getting ps5 because I didn’t think there was that much of a difference between that and the ps4. I was wrong. There is a huge difference in quality and speed!

My wife loves it! The design is beautiful graphics are everything!

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

Best purchase ever made. If you haven’t got one yet go for it.

The PlayStation 5 is absolutely amazing! From the moment I set it up, I was blown away by its cool design and how sleek it looks. It's definitely the centerpiece of my gaming setup.

Amazing no issues fast and works wonders easy to use

Love how slim it is compared to the old one haven't had any issues with it so far, running smoothly.

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

Everything i expected! No complaints or things to add.

Perfect Quality, easy set up. A bit pricey but worth it.

Leaps and bound over my old ps4. Graphics, wow! Speed, awesome. Everything about is fantastic!! If it lasts me 11 years like my ps4 did I will be even more thrilled with my purchase!

The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.