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Customer Ratings & Reviews

Model:
1000049888
SKU:
12535922
$640.00
Save $9.99
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 9421 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 9,421 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    God of war

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers a high-performance, next-generation gaming experience, distinguished by its 4K graphics and near-instant loading times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I was been waiting for this from a very long time and I am happy to finally experience it and the shopping experience was so good the girl who helped me is an Angel I wish I meet her again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it from Best Buy, amazing performance, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvement in display quality is undeniable, and larger, more demanding games don't leave it huffing and puffing within an hour like they did to the PS4. I'm a PC gamer, but my fiance goes back and forth between PC and console pretty frequently, and he's been super happy with his PS5. I got it for him just in time for the release of some titles he's been waiting desperately for. He's having the time of his life lol.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    The current frontrunner of the Next-Gen consoles

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and coverage is provided in case of anything love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Size

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my sisters pup knocked hers off the stand a few nights ago and so decided to buy this one. She had the ps5 regular but the slim is alot more convient for room and I think grafics are better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good quality the controller felt good and felt different. The graphics of the game are beyond amazing. The texture inside of some of the games are beyond believable and exceed expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Futuristic gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Futuristic gaming at its finest. Great performance, graphics, selection of games and sound. the disc drive addition can load ps4, ps5 and Blu-ray discs with ease. This is the system to get.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for three years now and I absolutely love it. Hasn’t done me wrong yet.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all around great play-station of all. better graphics and lots of space,took awhile to set up but I love play-station for life!plus the controller is so much better to hold and grip!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with in-store pickup! The item was ready on time, packaged well, and exactly as expected. Staff were helpful and the process was quick and easy. The product itself works perfectly, and I'm very satisfied with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for kids and adults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids and adults playing games all night with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product. Excellent quality and well packed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 at a great price in great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great awesome and the customer service was couldn't have been better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony PlayStation 5 slim Disc version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5, there’s not much to say about it that hasn’t already been said. That being said, I opted for delivery of this as a gift and Best Buy’s choice of using Roadie for their delivery service resulted in my console being delivered at almost 10:00 pm. Not ideal considering the estimated time was 7:00. Best Buy was not at all concerned that a $700 system was left outside my house at a time like that after wasting my day waiting on it. I know this could have been avoided by me picking it up, but don’t offer delivery if the service you choose to use is going to drop the ball.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting my electronics at Best buy always take good care of me. The PS5 has been a lovely addition to the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Console with Disk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed the PS5 and the disk has been handy for some older games. I use it primarily with GT7 and the visuals and sound are great. I originally used it with the dual sense controller which made racing possible and enjoyable with the controller. Recently added a wheel to add to the experience. I do wish it had more storage because if you are a big gamer, you will quickly run out of room and will need to add a 2nd drive.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Completely Worth Purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice when purchasing the PS5 in the store. The playstation itself is very nice and easy to set up. It came in excellent condition. Nothing was loose in the box. Games on the playstation look great. It is very expensive but worth it to play fun games that look great.

    I would recommend this to a friend