Customer Ratings & Reviews

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

I recently purchased a PlayStation 5 Pro and I am very happy to say I met my expectations and I enjoy playing it with my friends and family as well. I keep on discovering new features every time I use my system. However I forgot to mention I could not have left the store without purchasing a PlayStation Portal as well. just in case I want to play while I’m in other places in my house. Thank you Best Buy you really make things happen and my experience a whole lot more enjoyable.

The person behind the counter did an amazing job of searching high and low to get me the exact model I was looking for

Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

Excellent.es completely to my functional liking and the on-screen resolution is very good and good processor.

Games load fairly quick. Graphics look good. Had for 3 months now so far no complaints from partner about the console

Having a ps5 is awesome.!! My family loves it.!! It runs very well.

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

Possibly the best system I’ve ever owned. Few months in and no issues.

Excellent performance, amazing graphics, and super-fast loading times. Easy to set up and fun to use. Definitely worth the purchase!

It's great. 2 years later and still running just fine without issue.

Great game system i love it so much was at a great price

Great gaming system. Definitely five stars. Kids love it

Item is great. Worked as advertised. Delivery was questionable. Consul was turned on its head when opened. There's no clear marker for which side to open the box on. Product was luckily not damaged though, so no complaints about that so far.

Good price. Came in perfect condition. Wish it was sold with 2 controllers, but Best Buy price for an additional one is pretty good

This ps5 is a definite upgrade from my ps4 and I love it. From the graphics to the smooth run of it, everything about the ps5 is great. I definitely encourage others to buy it

My experience with the ps5 has been great so far. It can run games at a very high fps and the quality of games look amazing. I also love that you can play some ps4 games on it!

The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.

Good prize excellent condition runs really good. Controller was in great condition. You’re looking for a PlayStation five it’s a deal.