Customer Ratings & Reviews

Great console. And sales staff were helpful. Had a good experience at Best buy

[Employee of bestbuy] Strong performance! Expandable storage even after 1TB is greatly welcome! Best to keep device in open space with easy ventilation to address heating issues.

My new PS5 works flawlessly. Purchasing on line was easy. Best buy delivered it free of charge. I traded in my old PS4, and in a few days, I received a refund of $70.00 from Best Buy. I LOVE my new PS5. It's faster, resolution is sharper while playing games. Really glad I made the purchase. : )

This was the best purchase I ever made I play this every day

such a great game system! I’ve owned all Xbox systems and had to switch over to the PS5. Purchased a PS5 for my sons and nephews to convert them over to the best quality system and best console. It did not disappoint!

Love the product I would recommend it to anyone who likes games and it's convenient for you to purchase games online instead of buying CDs to play it

While the system itself is incredible, the system is also faulty. There are times where the disc isn’t Eve showing up on the system, there are times where the system cuts on or off on its own and we are left highly confused despite us changing the system settings to not power on upon login.

I had to upgrade to a PS5, SONY has never let me down yet! I have every console editions, gaming has come so far from 1979ish Atari, and Cleco Vision

Customer is content with second gaming system. It works well.

My gaming experience goes back to the Atari 2600, and while some of you may need to Google that, I have been a gamer for a long time. Most of that time was spent playing using a keyboard and mouse, and I shook my head at all those console gamers and their controllers, which I felt inferior to how I played. Fast forward to when I gifted my gaming PC to my son because he would get more use out of it. Still a gamer, I decided to give the Playstation a shot, and while I had to fumble with the controller for a few weeks to get acclimated, I now cannot ever see a return to the PC. The PS5 is the best in class and one of the best gaming purchases, along with my SteamDeck, that I have ever made.

Great system. Going from a PS4 to a PS5 was an improvement

Was gift to my brother and he loves it would recommend

Late to the party, per usual, but enjoying the ease of use of this console. Long time playstaion user and will continue to be. No issues to note. Just get one already.

Works great, been using it for a couple years now and am very pleased. The controller got stick drift pretty quick.

Amazing quality had a lemon at first but ended up replacing it with a better one customer service was amazing

Graphics are fenomenal, I bought it just because i must have it but now i see the big difference, Must have.

This unit is the second in our household which the first was the launch model. The differences in size and overall weight are amazing. Same functionality with the added benefit of 200gb more in storage

Have been a life long Xbox user, but the PS5 finally made me switch. All around a better system. Everything you could hope for in a gaming system, and much easier to use and navigate. Also a major upgrade in the controller from previous generations means the PS5 now has the best controllers out there.

Great system the only down fall is every game has to down load before u play

PlayStation is my go-to and has been for years, I love how easy everything was to figure out.