Customer Ratings & Reviews

I’m an inexperienced user but this PS5 console is so friendly, lots you can do with it besides play video games, and the graphics are amazing! The operation is smooth and things load fast.

Works great, great performance, once in a while gets a little hot.

honestly couldn’t be happier with my PS5. My girlfriend surprised me with it for my birthday, and it has been one of the best gifts I’ve ever received. I had been wanting one for a long time, and now it’s become the highlight of my day. After working 12–14 hour shifts, I come home completely drained—but as soon as I turn on the PS5, I feel like I can finally relax and decompress. The performance is incredible: lightning-fast loading times, smooth gameplay, and the graphics are unreal. But more than that, it’s given me something to look forward to at the end of every long day. It’s not just a console—it’s become part of my routine for stress relief and fun. If you’ve been thinking about getting one, I can’t recommend it enough. And if you’re lucky enough to have someone surprise you with one like I did, you’ll understand just how much joy it brings.

It takes a little bit getting used to the new menu widgets and going through set up, but after that, it moves much faster than my old PS3, launching apps and games in literal seconds. I also love how it turns on my TV automatically after I turn the PS5 on. Another upgrade is now I can watch Netflix, Prime, AND Disney+ on it all in great definition. Now I also have something to watch my 4K movies on (though I prefer DVD and Blu-ray, but it plays those, too). The one downside is that the controller battery runs out pretty quick, so you're going to have to plug it in often. Can't wait to see what other new games I can get on this thing!

This is a great product. I i bought for my son about two years ago. Now, my daughter wanted another one. So I bought another one PlayStation 5 is a great console

Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

Ps5 is excellent, sleek and slim. Product is excellent, quality and picture is excellent. Performance is great.

The PlayStation 5 delivers an impressive gaming experience with noticeably better graphics and smoother gameplay. Games load incredibly fast, and the visuals are sharp, detailed, and immersive. The performance feels powerful and consistent, even during fast-paced or graphics-heavy scenes. The controller adds to the experience with responsive controls that make gameplay feel more realistic and engaging. Overall, the PS5 stands out as a strong upgrade, offering better performance, enhanced graphics, and a more enjoyable gaming experience.

Ended up being for me haha… I love this thing and play it pretty much daily. Great quality, great storage, love PS

Quick service. Works great son loves it. His other one that I bought when it first came just kept over heating and decided to just buy a new one.

The PS5 is a game-changer! Its lightning-fast SSD, stunning 4K graphics, and immersive DualSense controller make for an unparalleled gaming experience. With exclusive titles like _The Last of Us_, _God of War_, and _Spider-Man_, plus seamless online multiplayer, it's a must-have for serious gamers. The console's sleek design and innovative features like ray tracing and adaptive triggers only add to the excitement. Whether you're exploring vast open worlds or competing online, the PS5 delivers.

The PS5 brings next-gen gaming to life with stunning graphics and lightning-fast loading times. The new DualSense controller adds real immersion with its haptic feedback and adaptive triggers—seriously cool upgrade. Plus, it’s great that you can still play most of your PS4 games.

Runs so much smoother than my PS4...I can actually load in on time during games. Nice design, confortable controllers. Definitely a nice system!

Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.

I like the way it runs everything works smoothly and great looking I rate this 10/10 Everything I buy here in Best Buy is a great things and great prices.

When I visited Best Buy, I received an in-depth explanation of the machines and everything I could gain or lose. I believe I chose the best option and couldn't be happier with it!

I debated with myself for months about picking up a ps5, was a little worried about price increases, and at the encouragement of my partner who pointed out I’d been talking about it for months so it was still clearly on my mind, I decided to bite the bullet and get one, and I am so happy I did! The in depth but friendly ui on the Home Screen, beautiful games and haptic feedback, fun with old games and new alike, and since it can play ps4 games, I sold my ps4 to a friend who hadn’t gamed since the Super Nintendo and she’s having a blast! I cannot recommend the ps5 enough. I have a pc that I play as well, but it sometimes takes a while to fiddle with downloads, updates, etc and this is a great just cut on and go console, the ps5 games run okay on pc but the system runs them flawlessly of course, my series x still holds fun for me but the ps5 reignited my interest and fun with gaming. Ps2 was my all time favorite console and I haven’t had so much fun in a PlayStation since then until now. If you’ve got the money and are still debating it, go ahead and join in on the fun!

Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

Good quality, great amount of storage, and it doesn’t lag!