Customer Ratings & Reviews

Purchased this PS5 open box for a great price and ended up buying another for my son about a week later because his was damaged and needed to be replaced. The open box price was about the same as what it would have cost me to ship off the old one to be officially diagnosed and repaired. I had a few issues with system errors trying to place the order online but customer service did a great job of helping me resolve the problem and I was overall very happy with it this purchase. Everything was in great condition and is fully covered under warranty. I even bought an extra games, a controller, and a charger with some of the money I saved on this deal!

Works great, no issues at all. Love the thing when I don’t wanna boot up the computer

This console is great. It has a great price point, Best Buy’s price match guarantee is the best around. I did the curbside pickup and it was a very pleasant experience. The product speaks for itself, but the level of customer service was too notch. Would recommend Best Buy in Appleton.

Kids enjoying the game , also I’m saving some money with some discount

Runs smoothly. The design is neat and not bulky. Everything looks amazing on the screen. Highly recommended.

I upgraded from an Xbox360 to a PS5. Yes, HUGE difference! Before I made a purchase like this I did a lot of research and found out that when comparing the PS5 to the newest Xbox PS5 had the Xbox beat. And after watching some review videos I came to the conclusion that the PS5 would probably be the best fit for me. And it is, I really only play COD on the system but I have no complaints. There is no lagging, realistic graphics, and so many different options of games available to play online with friends

Lovet great product performance is great the console i very slims love it

Open box unit, but it plays like new. No issues at all!

The kids love it. I just realized I can buy more than one game without going to the store lol.

The Great graphics and speed the printer is reasonable

Upgraded from the Ps4. Mostly good. Wish the Ps5 came with more storage, as games nowadays have at least a 100Gb capacity or higher even. Performance is much better compared to the Ps4, although not perfect. Overall, this was a good buy.

Amazing console very happy with purchase wiudk buy again

Nice and shipped fast has coverage for 2 Years buy one

It works well. If you live in a rural area, make sure you have adequate downloading speeds, otherwise it will take a while to download games. It plays PS4 games without Internet connection. Kiddo is quite happy with the system.

Picked up my new PS5 through Best Buy’s curbside service, and everything was quick and hassle-free. The staff was super friendly and had my order ready right on time. The console itself is absolutely amazing — fast, powerful, and the graphics are next level. Setup was simple, and I was gaming in no time. Couldn’t be happier with both the PS5 and the smooth pickup experience. Highly recommend!

I really love my ps5 it works amazing and runs smoothly

I love it the customer service was absolutely perfect and the system I bought work absolutely perfect to no problems here

Great all-around console that does everything plus more. Would recommend for any avid gamer>

I ordered a PS5 from Best Buy and had a great experience. The delivery was fast, the package arrived in perfect condition, and everything was exactly as described. Very smooth and reliable process. Would definitely recommend!

Arrived perfectly. Slim is great. Scooped up before Sony price increase.