Customer Ratings & Reviews

Works great, best buy was the best to help me decide.

I love the system I have always been a fan of PlayStation and now I finally get to own the latest edition it runs smoothly and I don’t have no kind of over heating issues

I purchased the PlayStation 5 for my son’s birthday, and it was a fantastic decision! The ability to pay it off with a payment plan made it much more affordable and stress-free. My son absolutely loves it—he’s been thrilled with the smooth graphics, fast load times, and the wide variety of games available for it. It’s clear Sony put a lot of thought into the design and performance of the PS5, as it delivers an immersive gaming experience. Whether he’s playing solo or with friends online, the PS5 has exceeded expectations. If you’re considering a console upgrade, this one is definitely worth it. Highly recommend!

Everything is perfect! Graphics are amazing! Love it all!

Good stuff. Great service. Always buy at your local Best Buy.

Bought the PS5 as a birthday present and it was a huge hit. The console is fast, quiet, and the graphics are amazing. Definitely worth the purchase and an excellent gift for any gamer

Before i bought this consol I was worryed i would only use it as a blue ray player. Now after owning it for a little while i am releved that i realy enjoy playing games on it aswell

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

Amazing works perfectly, it does not take disks though

Although this item was the same price as other stores, I'm happy I'm protected with my total protection plus membership. that is one of the reasons we purchased it at Best Buy. We love the sleek futuristic look.

Super fast, incredibly smooth performance, and the graphics look fantastic. The console is quiet and the DualSense controller feels next-level with haptic feedback and adaptive triggers. A premium experience all around. Highly recommended!

I love the way the machine works great i use it in my room,

Love it. Bought this for my nephew and he can't say enough positive things about it!

Great system. Runs smooth. No lag. Easy to set up.

I always thought that upgrading from ps4 to ps5 was unnecessary, I didn’t know what I was missing until I upgraded, great games and enhanced graphics and the controller was beyond my imagination.

game works great, it was a gift and something that is used daily in my house hold and still works as if it is brand new.

A PS5 is a PS5 is a PS5, so the best I can say here is to add that the price was perfectly reasonable and that the friendly staff helped us find what we were looking for quickly and easily. Long story short: my SO and I were looking for a console. After doing some hard homework, we decided the PS5 was right for us. We went to our local BB and we were seen and helped within *seconds*. A very courteous rep walked us right to the PlayStation section and showed us what we needed. I do wish the device came with two controllers - but what are you gonna do? Sony makes those decisions, not Best Buy. We wound up buying a second controller elsewhere, but in hindsight we hardly needed to - we thought we could get a better deal, but the price was exactly the same. Spare yourself the trouble we put ourselves through and just buy your second controller here. If you're not sure about buying a console, or if you have questions, Best Buy is the place to go!

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.

Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.