Customer Ratings & Reviews

Very fast shipping,my console comes in perfect condition.

Was surprised it came early and the games are excellent with this console, i recommend getting this. only downside is that i thought it would have more storage but still worth getting if you want clean gameplay and faster loading.

No complaints. Came as advertised. I am glad I made the purchase. Games play smoother on the console compared to PS4 Pro. I still think 1TB storage is a joke since most games are are around 80gig and higher. There should be a 2TB version

Love the ps5! Staff was amazing when I picked up the console.

love it better then my pc would buy it again 4k on a oled is crazy

Just like my last purchase, the team was more than ready to help. They had plenty in stock and had me ready to go in no time. My Godchild definitely enjoyed his Christmas gift. The friendly faces in store always make a better experience!

Everything was Perfect The Item Was In Ready In 20 Mins I Love The Best Buy Customer Service They Treated Me With So Much Love And Care It Was Tremendously Crazy How People Don’t Value And Appreciate Them They Really Go Way Above And Beyond

Bought this as a gift for my partner and he loves it! It’s been so fun to have this in our household, everyone loves it. I was overwhelmed when I went to best buy but the workers were so nice and helped me find exactly what I needed.

My husband did a upgrade from PS4 to the PS5. He plays online every night with a group of guys from other states. He loves it and sometimes the PS5 gets more attention than me.

It came on time, and everything works great. The only issue I would say if you get it delivered it doesn't come packaged well at least for me so it could easily be stolen. Good thing my husband was getting home when it did.

Order was easy. Delivery arrived earlier by 2 days. Trade-in of older PS4 was quick and concise in evaluation. PS-5 is good with COD MW3 pre-load as described. Quite happy with the purchase and experience with Best Buy.

Good to play on with my family and friends. Good to game on!

Going on the second year of having this and haven't had a single issue. Great quality.

The best entertainment purchase I’ve made since purchasing the Samsung Q60!!

A powerful, sleek console, but with a somewhat lackluster offerings of games once you get past the big AAA Titles.

Love it,great graphics. Use to have the 4 gen but this one is a lot better.

Love it! I was really hyped to get my brand new ps5 and when I picked it up I received it almost instantaneously. Service was unlike any other! Love Best Buy and will definitely go back for more. Thanks again guys and amazing job!

I’m not one to play games hut I bought this for myself and it has been amazing. I love the interface and the sleek look of it! Not to mention the free game it came with!

Awesome gaming device! It’s portable and easy to play and install games.

My husband and I got the ps5 for our son for Christmas and he loves! Little dude played the story mode of COD and beat it within 2 days. To top it off he gets to play online with his dad as he also got one 2months ago as well.