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Customer Ratings & Reviews

$439.99

Customer reviews

Rating 4.8 out of 5 stars with 4357 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers regard the PlayStation 5 Slim Console's graphics, performance, and ease of use as outstanding features, with many praising its improved size and good price. The console's reliability is also frequently highlighted. While some users mentioned concerns about the stand and occasional noise, the majority of feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,357 of 4,357 reviews
  • Rated 3 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crashed once but otherwise works. but price was fair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 1 out of 5 stars

    Don’t get same day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console don’t get me wrong…….. Whatever you don’t just don’t get same day pickup. I’m waiting 12+ hours and still haven’t picked it up. Best Buy sucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever !!!!! I would never buy from them again Didn’t receive my package and they said they’ll give me my money then they said they’ll give me my package again and it never arrived an email to pick up went like this for 30 days and at the end of the day I got an email saying my package was deliver and they never made me sign off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    B ch ghy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fgfrff g dcg h xz dvgrsv ft i b x on vcyj v x c v6v c c hhu ugh hy7ugg

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation 5 bundle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 with the bundle set and my code was already used for the game. I was not able to be used my code online. I called Best Buy to tell him about the issue. They told me to call PlayStation directly and I can’t seem to get a hold of anybody to help me with this issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was over charged and Afterpay refunded me the balance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy PS5 Bundle review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not include digital code for game . When i contacted the store they refused to help me out. They told me it was Sonys fault and to contact them, which made zero sense seeing as i bought the bundle at Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My Ps5 was stolen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 WAS STOLEN BY UPS. BEST BUY STILL HAVENT REFUNDED OR REPLACE IT YET. EVERYTIME I CALL A TICKET IS PUT IN. THEN I CALL BACK NEXT PERSON SAY NO TICKET WAS PUT IN. I WILL NEVER BUY ANYTHING ELSE FROM BEST BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from your company again! My item was stolen by your delivery driver and you did not help me at all! I have filed a police report and you have lost my and my family’s business forever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Packaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 was shipped to my house with no additional packaging. This was a xmas gift for my son, and he's the one who found this 500.00 item sitting on the porch in plain site. Xmas surprises fail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work after 1 use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my boyfriend and it only turned on once and then it didn’t work. Had to return it. I bought the regular one I wouldn’t recommend this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thank you for sharing, you saved me heartache.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing customer comments , I have decided not to purchase from Best Buy, in fact discouraged from buying the pS5 as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 I never got my package nobody was helpful either someone stole it I wasn’t able to get my money back or a new product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game code was already scratched off , unable to use game due to fraud .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No 1 year warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did anyone notice it’s no 1 year warranty on the slim systems ?????? ????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Max Medina

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent service box was smashed up when it got her to be honest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt receive anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dodnt recive item an when i told them they got smart with me

    No, I would not recommend this to a friend