Customer Ratings & Reviews

I love my game.. I've been with Sony since the first system ever made. I'll never spend money on Xbox and definitely NOT Nintendo... Their systems, accessories, and controllers have always been better than any competitors.. TRUST

Awesome product!! I got the game immediately and it didn’t even mention the battlepass but I got it for free too. This made my whole year

The best entertainment purchase I’ve made since purchasing the Samsung Q60!!

Great system my son and I play together and we love it!

Love it,great graphics. Use to have the 4 gen but this one is a lot better.

Awesome gaming device! It’s portable and easy to play and install games.

Ordered it online and picked up at local Bestbuy the next day. As always overall rating of the product and customer service was excellent. The new slim feature of the console is stunning and an eye catcher for everyone that comes over. Definitely a great purchase.

My experience with this Ps5 has been way better than my experience with the normal ps5. Best Buy made my transaction some much worth it when everyone was patient with me in deciding what I really wanted to get. The check out process was very quick as well. 5 stars for me

Going on the second year of having this and haven't had a single issue. Great quality.

I was not in a hurry to get the PS5 at all, as my PS4 is just fine. However, when the COD/PS5 Slim Bundle came out I knew it was value that I could not pass up. I have had it for a little over a month and no issues. I am totally committed to Sony gaming and highly recommend.

Delivered safely and in prestine condition. Not sure if the game pack was worth it, but system runs smoothly and the console looks amazing. The haptic remotes are really cool and comfortable. If you are able to upgrade i would recommend the move.

One of the best shopping experiences I’ve had at a store, employees helped in finding everything I needed to not have to make another tip back

I went into Bestbuy not wanting to buy a PS5 but was talked into the console by one of the employees. It was the best decision ever i even was able to sign up for the credit card with no intrest. My kids love the game and its awesome features. Thanks Bestbuy!!! Your awesome

Bought in used “fair” condition but still was basically brand new so great deal. The code for the game wasn’t included so had to contact the store and they gave me the game. Very nice employees

My son loves the game. Wish it came with an extra remote.

PS5- worth the wait. Upgraded from PS4. Bestbuy gave a nice value for my trade in. Amazing clarity and the processor is faster than the previous one. 4k TV gives awesome clarity to the game. Refresh rates are nice and no lag.

Best Buy always have the best prices, especially on Black Friday.

Great console. Very happy with the minimal amount frame drop and the consistent high quality experience. Much happier with the home screens and menus over the PS4. Haptic feedback works well on the controller, I’m actually surprised at how strong it can be.

Love it. This device is amazing. Quality is awesome and loading games is almost no wait.

The PS5 was an amazing purchase however it gets insanely hot and the CD drive is loud. For the price you’re paying for experience.