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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6407 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 5 Slim Console – Marvel's Spider-Man 2 Bundle's impressive graphics and smooth performance. Many appreciate the console's size and ease of use, along with the included game and its value for the price. While some noted minor issues with fan noise and the stand, the positive feedback on the visuals, performance, and overall gaming experience outweighs these concerns. The majority of users found the console to be a worthwhile purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 6,407 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great. No complaints. Only thing I’m waiting for is more accessories or customization for this newer model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to PlayStation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PlayStation . Always played Xbox. Wanted to play a few exclusive games. I am enjoying the PlayStation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping as always. The PS5 is great but the main interface is clunky. XBOX X is superior, but love the PS only games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this combo. Good and bad points. Easy to purchase and good shipping. PlayStation is great. However the Spider-Man game card with its voucher code keeps reading as invalid or expired. I’ve been given the run around with PlayStation and Best Buy support. Still awaiting a refund or new voucher code. It was a gift for family and it’s been a mess to iron out and still not done. Tread carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spiderman2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale but still too expensive. Included Spider man2 shows good graphic quality and fun to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 + Spiderman 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is amazing + with a 10/10 game. Only problem was that two buttons (r1 and O) of the controller started getting stuck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check for all box contents before setting up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great, works as expected. Only drawback is I received a unit with no vertical stand. Check thoroughly beforehand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aj s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying process was simple. There was an option for interest free payment, but wasnt set up for it so had to pay the full amount

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Horrible on the part of Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if my previous review was removed. The one star is for Best Buy, not for Playstation/Sony. Do not buy any open-box item from Best Buy. This was shown as excellent condition with all the accessories and parts being there, but there were accessories missing and the console was dirty and had marks on them. The plastic was warped. This was not excellent condition. Also, if they are going to sell you open-box item, they need to make it more clear that the full game download is no longer included.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damaged when I had it derived. But they where very quick and kind when I exchanged it and has had no problems since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Game!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m guessing it was A OK because my grandson hasn’t said anything about the game so no complaints mean great gaming !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Doesn't come with a stand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are lying. The stand is not part of the package. It cost $30 on the side.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the open box, Spider-Man 2 code was used but was able to contact Sony for a code

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Ps5 has some system issues from time to time but otherwise it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son the ps5 for hos birthday. Had to exchange for a new one within 1 month. Due to it not turning on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he simply loves it! Stayed up until the early morning playing it.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Ps5 slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but over heats a lot depending on where stored

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had a lot of fun with it. Will suggest buying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome kids love it so def worth it for me !!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received without the game code but customer support got me a refund for the game!

    I would recommend this to a friend