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Customer reviews

Rating 4.8 out of 5 stars with 6408 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 5 Slim Console – Marvel's Spider-Man 2 Bundle's impressive graphics and smooth performance. Many appreciate the console's size and ease of use, along with the included game and its value for the price. While some noted minor issues with fan noise and the stand, the positive feedback on the visuals, performance, and overall gaming experience outweighs these concerns. The majority of users found the console to be a worthwhile purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,408 of 6,408 reviews
  • Rated 1 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is Great but the Controller is going out the buttons are sticking, the D pad is Sticking also the bumpers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered But Never Recieved!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recieved item. I ordered it online and never got it. Bad customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game not included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 never included Spiderman 2 like it says in the description.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible customer service. Not the store employees but so called customer servove

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't turn on. The controller lights up but the PlayStation won't turn on at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No spider man download

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with the spider man download and people refused to help me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 Spiderman bundle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with the Spider-Man code and had a missing controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did not send me anything with the ps5 only the console

    I would recommend this to a friend