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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.8 out of 5 stars with 6417 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,417 reviews
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a PlayStation 5 and it was sat at my front door of my apartment complex when I came home it was gone Best Buy told me they can not refund me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order cancelled night before delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got agent assist yo create order with delivery in a week or so. Order got cancelled day before delivery. Very frustrated

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tuckerbaby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best game system. Was great Birthday gift. Reach over half century enjoy every bit of it. Keep your Mind going.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    extremely mad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my package was stolen and best buy toldme they wasn't replacing or refunded my money. ill never shop best buy online anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone used my acct to make purchases. I have no idea who so i cant really say bright things of something i dont own.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No spiderman 2 code in the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spider Man 2 voucher was not in the box. And customer service was unhelpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got delivered and my refund process was only supposed to take 5-7 days. Well, its been 8 days now. Ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working after one month and they don’t want to return it or exchange it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor shipping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was shipped in the box as is. Box was fully exposed showing its a PS5. Surprised it wasn't stolen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy from here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy from here there will be missing pieces and they will say oh well and take the next customer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was open i was missing the spiderman digital download.my son was very upset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD SERVICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my order to wrong house and they expected me to take a lost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played one night. Would not come on the next day. Tried all the trouble shooting and nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Slim Edition Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good video game console. High performance and incredible graphics make this one a must-buy if you're into high fidelity experiences. The Slim's smaller size also makes it a breeze to travel with and carry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt work a.d the store wont return it . Im going to dispute it on my creditcard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 CONSOLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with the game would not accept games didn't work had to be Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just writing this for the gift card tbh ngl……………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, it was defective and it kept shutting off on my so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got stuck in atlanta never came so no dont buy it from here

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 disc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box didn’t come with the voucher to download Spider-Man sucks

    I would recommend this to a friend