Customer Ratings & Reviews

Great game I have for a long time work great I’m recomend the game

Was time to upgrade from Gen 1 on the ps5 was definitely worth it and better when making installments on this for those not wanting to drop all the money at once

Honestly one of my favorite purchases. Nothing better than playing the resident evil games on PlayStation. It’s also such an easy console to use!

I purchased this PS5 before Thanksgiving 2024 at the regular price using my Best Buy credit card. I knew they would have upcoming sales and I could get a price adjustment without having to deal with the Black Friday shopping. After the price dropped, I was able to easily go on the app and request the sale price. My credit card was quickly reimbursed the difference and I didn’t even have to go into the store. My son loves his PS5 and plays it daily and I loved the convenience and great deal Best Buy provided for my Christmas shopping.

Great console, fun and great to use, enjoy using and playing PlayStation exclusives

Love it. It run smooth. It have a lot of storage and performance is stable.

I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

Exactly what I expected! Great graphics and much quicker.

Honestly, I’m super happy with my PlayStation 5 Pro. The graphics are extraordinary, excellent quality, and the service at Best Buy is unmatched. Thank you very much for everything.

I like it. Great gaming system. Graphic are awesome. Have enjoyed every game i have bought. Looks good playing sports and first person shooters.

I am extremely happy with my experience in purchasing the PS5 from Best Buy. At first I decided to go with an out of the box, excellent condition, for whatever reason it would not load games - when I brought it in the staff was so quick to respond and made the exchange for a new system so easy. The new PS5 works beautifully and I have had no issues since the exchange.

When I visited Best Buy, I received an in-depth explanation of the machines and everything I could gain or lose. I believe I chose the best option and couldn't be happier with it!

Beast mode activated! Graphics are top-notch, SSD is a game-saver, and Game Pass is a steal. Been gaming on it nonstop. Worth the hype!

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

I have always bought new systems this was my first time buying a refurbished one I have to say not a bad purchase came with almost everything as stated only thing missing was the clear plastic stand it comes with. But that was not a problem it works Perfectly. Very Happy with this purchase I will now consider refurbished when comes to buying now. Thank you Best Buy

Absolutely the best gift for my grandson after surgery he was so excited.

Boyfriend absolutely loves it! He had a ps4 before that sounded like it was going to take off, can say I’m a fan too now that I can’t hear it running

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

I recently purchased the PlayStation 5 Slim from Best Buy and I’m extremely satisfied with my purchase. The console is noticeably slimmer and lighter than the original PS5, making it much easier to fit into my setup without sacrificing performance. Load times are incredibly fast, gameplay is smooth, and the graphics are absolutely stunning. Best Buy’s pickup process was quick and hassle-free, and the console arrived in perfect condition. Overall, this is a fantastic upgrade and well worth the money for any PlayStation fan.

Love this thing! Don't use it as much as I should, but love having it when I have down time. No issues!