Customer Ratings & Reviews

A PS5 is a PS5 is a PS5, so the best I can say here is to add that the price was perfectly reasonable and that the friendly staff helped us find what we were looking for quickly and easily. Long story short: my SO and I were looking for a console. After doing some hard homework, we decided the PS5 was right for us. We went to our local BB and we were seen and helped within *seconds*. A very courteous rep walked us right to the PlayStation section and showed us what we needed. I do wish the device came with two controllers - but what are you gonna do? Sony makes those decisions, not Best Buy. We wound up buying a second controller elsewhere, but in hindsight we hardly needed to - we thought we could get a better deal, but the price was exactly the same. Spare yourself the trouble we put ourselves through and just buy your second controller here. If you're not sure about buying a console, or if you have questions, Best Buy is the place to go!

Great gaming console. Enjoyed using it every day. Love the graphics and slim design of the console

I own a 4090 with many of the same games I play on the ps5. The console optimization with these games is amazing and at this price I would choose it over building a gaming computer with the same performance. Temps much better than at launch and much smaller with more memory.

Amazing console. Flawless design. Great deals on associated products.

Was time to upgrade from Gen 1 on the ps5 was definitely worth it and better when making installments on this for those not wanting to drop all the money at once

Great game I have for a long time work great I’m recomend the game

Honestly one of my favorite purchases. Nothing better than playing the resident evil games on PlayStation. It’s also such an easy console to use!

I purchased this PS5 before Thanksgiving 2024 at the regular price using my Best Buy credit card. I knew they would have upcoming sales and I could get a price adjustment without having to deal with the Black Friday shopping. After the price dropped, I was able to easily go on the app and request the sale price. My credit card was quickly reimbursed the difference and I didn’t even have to go into the store. My son loves his PS5 and plays it daily and I loved the convenience and great deal Best Buy provided for my Christmas shopping.

Great console, fun and great to use, enjoy using and playing PlayStation exclusives

Love it. It run smooth. It have a lot of storage and performance is stable.

Exactly what I expected! Great graphics and much quicker.

I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

Honestly, I’m super happy with my PlayStation 5 Pro. The graphics are extraordinary, excellent quality, and the service at Best Buy is unmatched. Thank you very much for everything.

I like it. Great gaming system. Graphic are awesome. Have enjoyed every game i have bought. Looks good playing sports and first person shooters.

I am extremely happy with my experience in purchasing the PS5 from Best Buy. At first I decided to go with an out of the box, excellent condition, for whatever reason it would not load games - when I brought it in the staff was so quick to respond and made the exchange for a new system so easy. The new PS5 works beautifully and I have had no issues since the exchange.

Beast mode activated! Graphics are top-notch, SSD is a game-saver, and Game Pass is a steal. Been gaming on it nonstop. Worth the hype!

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

I have always bought new systems this was my first time buying a refurbished one I have to say not a bad purchase came with almost everything as stated only thing missing was the clear plastic stand it comes with. But that was not a problem it works Perfectly. Very Happy with this purchase I will now consider refurbished when comes to buying now. Thank you Best Buy

Absolutely the best gift for my grandson after surgery he was so excited.

Boyfriend absolutely loves it! He had a ps4 before that sounded like it was going to take off, can say I’m a fan too now that I can’t hear it running