Customer Ratings & Reviews

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

I recently purchased the PlayStation 5 Slim from Best Buy and I’m extremely satisfied with my purchase. The console is noticeably slimmer and lighter than the original PS5, making it much easier to fit into my setup without sacrificing performance. Load times are incredibly fast, gameplay is smooth, and the graphics are absolutely stunning. Best Buy’s pickup process was quick and hassle-free, and the console arrived in perfect condition. Overall, this is a fantastic upgrade and well worth the money for any PlayStation fan.

Love this thing! Don't use it as much as I should, but love having it when I have down time. No issues!

Works great. No complaints. When I picked up my order the Best Buy guy couldn’t find it but after waiting 10 minutes he just gave me another one. But the ps5 works great

My boyfriend LOVED this for his birthday!!! The staff brought it out and placed it in my trunk. We’ve had it for 3 months now and it’s still running great!

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

So far so good. The only downside is the fact that the Disc Drive needed to do a one time Internet Check, unlike the original PS5. Also, the storage space is abysmal and a joke. Especially when games are beyond ginormous nowadays. Other than that? It's a PS5. It brings a small demo called Astro's Playroom. And you know what you're getting into when you buy one of these. So get it or not.

Ì bought this as a gift for my dad, to upgrade his system and he loves it.

Loved this console. It was my first Playstation an will definitely buy another.

Personally I love my PlayStation 5 compared to my Xbox the exclusives are great and all the games run super smooth and crispy would recommend.

Having a ps5 is awesome.!! My family loves it.!! It runs very well.

This PS5 was one of my favorite purchases & I couldn't thank bestbuy enough ! I shop here all the time and it’s nothing but great service. Thank you bestbuy and geek squad

It's a PlayStation 5. It works well if you want to play PlayStation games. If you want to play games that aren't on PlayStation, it won't do a very good job.

Finally upgraded to ps5 from ps4 and I’m glad I did, my gaming experience definitely feels better and faster and more enjoyable. It was great value with the discount

Buying the PlayStation 5 from Best Buy has been an amazing experience from start to finish. The ordering process was smooth, delivery was fast, and everything arrived in perfect condition. The PS5 itself is a huge upgrade. It’s incredibly fast, with almost no load times, and the graphics are stunning. The DualSense controller really stands out—it adds a level of immersion that makes gaming feel more real and engaging. Overall, the PlayStation 5 delivers next-level performance, and Best Buy made the entire purchase effortless. I highly recommend both the console and buying it through Best Buy.

It's great. 2 years later and still running just fine without issue.

Possibly the best system I’ve ever owned. Few months in and no issues.

Hands down best PS ever. I've own every level. PS1 to PS5 Pro. The leaps and bounds in game play and graphics is amazing. Best on large screen, 95inch or bigger.

The PlayStation 5 is everything you want in a gaming console. Awesome graphics!. It is reliable, smooth performance in 4K. It’s a great option for any gamer.

Best purchase ever made. If you haven’t got one yet go for it.