Customer Ratings & Reviews

Item was delivered next day with no issues. PS5 was in perfect condition and experienced no issues from ordering online.

Great console with a large library of games. The only issue I’ve had with the system is the controller trigger malfunctioning after 3 months. This caused games to not be able to launch on the system. I’ve since mailed it to Sony for a free repair and I am waiting for its return.

Love the console, smooth play, no problems with the console only I need to get the controller charger, lol

Great PS5 Console. Was exactly what I wanted and looks from the picture display. It works perfect and I already started playing games with it. I will suggest this product to anyone interested.

Not disappointed at all. I wanted to try myself one for a while but after helldiver's 2 there was no need to wait anymore. Highly recommend!! The controller feedback is insane. Way better than the competition and I've played both

I like it, overpriced and controller battery lasts like 8 hours fully charged. Knew what I was buying going into it tho so wasn’t disappointed

Runs smooth and clear disc version feels better in my opinion just so that I can buy disc version video games inside of digital on PlayStation plus

bought as a gift for my daughter she love her new game

Bought Open Box and saved a few dollars, very pleased. I couldn’t tell it was open box aside from it being in a different box. I have been satisfied with my Best Buy open box products thus far.

Purchasing and going to pick up the item was a perfect and seamless experience. The customer service was wonderful.I love shopping at this store

Ps5 came quickly and was packaged well. The payment option made it possible to give my son something he has wanted for so long!!!

Fast pick up everything as described quick and easy online order ! Definitely recommend!

Great service, I have been shopping at Hawthorne Best Buy for 23 years, quick and friendly service. I will be a life long customer

Eventhou it was an "open box" one, the product was in almost perfect condition, I'm very glad with it. The store has acomplished what was offered.

Best place for electronics and great customer service

My favorite Christmas gift from me, to me and my little one.

I am still an Xbox fan, but this system is nice and works very well.

My son loves it!! Video quality is amazing as well.

Bought for my partner, he loves it. Scheduled a pick up time online, was in and out of the tire in 2 minutes. Great overall experience.

It is great love the quality of the pictures & it's gaming. Quality