Customer Ratings & Reviews

Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

Good quality, great amount of storage, and it doesn’t lag!

I have always bought new systems this was my first time buying a refurbished one I have to say not a bad purchase came with almost everything as stated only thing missing was the clear plastic stand it comes with. But that was not a problem it works Perfectly. Very Happy with this purchase I will now consider refurbished when comes to buying now. Thank you Best Buy

Of course its great, its a Playstation 5! Would recommend

The PS5 is an amazing gaming console with fast loading times, great graphics, and smooth gameplay.

I haven’t had any issues with. Runs and plays great. I’m really enjoying it. Only issue is the controller will have stick drift but all consoles have stick drift

Definitely a great console but make sure to keep it lying down. With a disc reader you do not want it standing up.

Looooove our PS5! It came quickly and not damaged. I have been a long time gamer and highly recommend you upgrade!

Good prize excellent condition runs really good. Controller was in great condition. You’re looking for a PlayStation five it’s a deal.

I bought it for my big brother he loves it so much

We love the new PS5. My son enjoys playing it. I enjoy playing it as well. Its worth the money.

Works exactly as it should, was easy to set up and move games from an older console to this one.

Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

The workers were nice when purchasing the PS5 in the store. The playstation itself is very nice and easy to set up. It came in excellent condition. Nothing was loose in the box. Games on the playstation look great. It is very expensive but worth it to play fun games that look great.

Ended up being for me haha… I love this thing and play it pretty much daily. Great quality, great storage, love PS

Loving it , really fast fun to play with not problems so far

It’s ok, a good product, excelent quality, its all ok

This console is really good, faster to play and good quality

Absolute perfect console. Had been playing on my husbands for years and decided it was time to get my own. I really love the slim it is perfect for limited space.

Son loved it. the new controllers are awesome. easy to set up. great graphics. My son loves it. Sony products are the best.