Customer Ratings & Reviews

Excellent console! First PlayStation purchased since PS2. Does run a little warm but with good ventilation and air flow it should be good. Downfall is the original controller started stick drifting really bad so get the extra protection plan and it’ll be covered.

My husband and i bought this playstation for our 9 year old grandson. He shares a play station with his mom they are both into video games. He didnt even ask for one for christmas but on christmas morning he was ovr the moon when he opened it. The PS5 is was great purchase and at a great price.

Great processing speed and solid graphics. I love the controller. Best next gen controller by far.

love me some PS5, i have no issues at all on this and im giving a straight 5 stars

It works as it should. PS5 is my favorite console. It could have more storage and I may add that later. Graphics are good. Overall it’s my pick.

Great system with great graphics. The panels come off easy to replace with all the different options out there. Installing the memory upgrade is also very easy. Vertical stand is a must if you are trying to fit it somewhere so it won’t take up a bunch of space. Sony nailed it with this console and all the great games they have out!

A good product. Run amazing and plays good. I like how easy it is to navigate

Love this system! Works great and looks very slim and cool. I like that the controller that comes with it is wireless.

Amazing product even now in 2025. Not really sure whether to buy a XBOX or Playstation but best buy return policy made it easier to try both the products and choose the right one for me

Very pleasant staff. Had full knowledge of where to find what I needed to accomplish my goals. Thanks for being patient and kind.

Ive had it for a month now and its fast it doesnt take much space and i absolutely love it i had the ps4 and had to upgrade

I waited a long time to update our PS4 to this PS5. It’s been a great upgrade and the savings of getting open box was fantastic. I love that I can add internal storage easily. No more hanging external drives! I would definitely buy from Best Buy again.

Works great! If I had a chance... I would purchace again. I ordered the PS5 console from Best Buy App and picked it up from store, super easy.

Love this system. Graphics are better than I expected, quick and smooth functioning.

I really love it—what can I do? I’m totally addicted to this console; it’s surreal.

Order On The 13th Came The 15th ! Shipping & Delivery Was No Problems ! Love The Product ! No Problems So Far , It Is Being Used EVERYDAY

It works very well. I like the games that are in it. Also the posibily of it being digital and disc.

Easy and fast process of ordering online and picking my item up in store + great customer service. My boyfriend loved the PS5!

Came in perfect condition and runs smoothly and came with all the correct supplies

I love the PS5. A great upgrade from the PS4. Easy to set up and has great graphics. Does take a little time to learn the new operating system, but I enjoy it more than the PS4. My only wish is that there was more storage - when importing my games from my old PS4, the storage completely filled up.