Customer Ratings & Reviews

i will never buy anything from best buy again.. This was supposed to be brand new but im pretty sure its refurbished. This thing has been giving me issues since i got it. It makes noise when being turned on, i thought it was normal until someone told me its not. I’ve only had it for 3 months. Don’t get me started on the controller. The controller does not work well with bluetooth. I have to constantly have it plugged in. I ended up buying 2 more controllers from bestbuy just to experience the same exact thing.. Like i should’ve just went on the actual playstation website

my wife love it IU just get it for her to the gym and it been working and sound awesome

works, load times fast and plays all the old games good upgrade

Good purchase and good item. Works properly but extra purchases needed for storage to be able to play saved games.

Best quality ever seen their packaging was also too good

I always wanted a playstation 5 and now that I was able to get my hands on this, it was definitely worth the purchase!

I’m enjoying my ps5 now. I have finished a lot of games and it works perfectly fine with my hisense tv

I’ve owned tons of consoles and the ps5 is by far the best I’ve had yet. It has great exclusives, great hardware, and a great user interface. I can’t recommend the ps5 enough, amazing product.

I was having a hard time deciding what system to get Xbox for PlayStation. The employees at Best Buy really help me figure out what I wanted and I couldn’t be happier with my PlayStation 5.

My son was so excited to receive. Loves to connect with other players online. .

As expected of sony PS series. One of the best and most smooth running console I have ever seen.

Thank you for everything Best Buy , you are the best

Great experience with my purchase, employees were really helpful.

Amazing customer service, the girl was really helpful

We really like the game, we already game to controllers to play in couple

We are very happy with this product, my son finally got it after several years, very nice game

Good condition and works. Also it connects easily.

Great purchase, do not have to worry about getting knock off product with them.

Bought the Playstation 5 in anticipation for NCAA returning to console (i currently only game on PC). I'm hooked back on console!!! The experience of returning has been amazing

Excelent attention , thank you best buy for everything