Customer Ratings & Reviews

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

This PS5 was one of my favorite purchases & I couldn't thank bestbuy enough ! I shop here all the time and it’s nothing but great service. Thank you bestbuy and geek squad

I bought it for my big brother he loves it so much

Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

Genuinely the best console I've ever had. This is my first time ever using a Play Station, I grew up with the Wii and Xbox. Play Station take the cake by a long shot, I've never had a smoother running piece of gaming tech than this. The graphic are fantastically epic while still being able to run smoothly, no lag or errors. Can't wait to get more games!!

The performance is excellent, with fast loading times and high-definition graphics that significantly enhance the player experience.

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

Was looking for a gaming system to play games with the family. Best decision better game selection, don’t need to buy extra mic and head as the controller has one built in. I own Xbox S and Nintendo switch the PS5 is faster with loading of games, and downloading material.

Loving it , really fast fun to play with not problems so far

This console is really good, faster to play and good quality

The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

I having a great time is one of the best purchases I ever made

I used to game a lot, but procrastinated buying a PS5 when they were sold out and refused to pay above retail price. My kids started gaming more, so finally decided to buy one and it’s honestly got me back into it. If you are debating it as well, you won’t be disappointed when you upgrade.

Love it. I’d been putting of getting one for so long, and I can say it was well worth the purchase. Everything works very well, super smooth picture, and practically zero loading times. Storage capacity was less than expected due to system requirements, but overall, I’m very happy with it.

We love the new PS5. My son enjoys playing it. I enjoy playing it as well. Its worth the money.

Works exactly as it should, was easy to set up and move games from an older console to this one.

Definitely a great console but make sure to keep it lying down. With a disc reader you do not want it standing up.

Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

Ps5 is great video game consoles my son enjoys this when playing with his friends