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Customer reviews

Rating 4.9 out of 5 stars with 8824 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 8,850 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Game System. First play station since the first 1. Decided to leave Xbox for a change. Not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it came to my local bestbuy and purchsed it they had plenty in stock and was in and out rather quickly system is great works smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so excited to get this as his Christmas present! It was even $100 off when I bought it so that made it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics look great, the menu is simple, and switching between games is smooth. It’s one of those “turn it on, play, no stress” types of systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you like fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must need for the living room. Some of the greatest exclusive games and runs some of the best streaming apps in full 4k UHD quality. Sony continues to deliver one of the best forms of entertainment any family or individual can enjoy in the comfort of their home. Can't wait for the PS5 Pro, but until then, this is definitely a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, love my slim ps5. Worth the disc model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this and its nice although the fan is loud when playing certain games for long periods of time but i guess that is just cooling the console. And making it not overheat it gets loud its just kinda annoying other then that 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my PS5 from Best Buy. Fast delivery, excellent packaging, and the console performs flawlessly. Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Is amazing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this back in 2022. Still works great. Not too many cables!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting unit for my nephews, they where so Happy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up unit for the first time, my kids where neutral at watching. the set up was very quick, and when turned on, it was like lightning had struck, WoW

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online ordering was easy. Curbside pickup was easy. Gaming system is great. Excellent experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thrive with the PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one myself, and got my little brother one too. Crisp visuals and the controls feel right at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    terrible UI, but good controller & performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was a USB type-A on the front, but thats the only functionality issue I have with the hardware. As far as software, I'm not a fan of the menu. The GUI is a bit of a mess. the rows are not intuitive and its cumbersome to get to the things you want to get to. The PS3 had the best GUI and each generation seems to be getting worse. I also noticed how poorly integrated headphone volume is integrated. I was co-oping Bloodborne with a friend and had earbuds plugged into the controller. it is constant work trying to get the game volume and party volume balanced. I would have to manually change the game volume so it doesnt overpower the voice chat. Also, on PS4, if I was playing bloodborne and used the spotify app, the game music would automatically mute (a nice detail!). However, this feature appears to be lost on PS5 or perhaps it only works with certain PS5 games. The performance is obviously leagues ahead of the PS4 so no issues with running games. Its also easy to transfer saves from a PS4 to a PS5 with just a flashdrive. Overall, The UI and functionality is worse than the PS4, but performance is obviously leagues ahead, and I like the controller more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family enjoys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, I have enough for play games and watching programs and my family enjoys the graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is good and graphics are amazing , if your used to the ps4 controller this is a bit bigger than what the ps4 controller is, I have not had any problems since purchasing and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice mi PlayStation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my PlayStation I play with my brother and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    - PS5 Delivers Big Performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has been a great upgrade for me. It’s fast, the graphics look amazing, and games load almost instantly. The new controller feels really good in the hands, and the haptic feedback makes gameplay more immersive without feeling like a gimmick. The console is a bit large, but it runs quietly and performs really well. Overall, it’s a powerful system that delivers exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best price around for a Christmas

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PS5 before Thanksgiving 2024 at the regular price using my Best Buy credit card. I knew they would have upcoming sales and I could get a price adjustment without having to deal with the Black Friday shopping. After the price dropped, I was able to easily go on the app and request the sale price. My credit card was quickly reimbursed the difference and I didn’t even have to go into the store. My son loves his PS5 and plays it daily and I loved the convenience and great deal Best Buy provided for my Christmas shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Love it so much. Easy to set up and is so quiet when running for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the ps5 silm is pretty good. Bought one for my brother recently and he's been enjoying playing arc raiders on it.

    I would recommend this to a friend