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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 9022 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 9,022 reviews
  • Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Only reason why I didn’t give it 5 stars is because they got rid of the server browser feature that the PS4 had. Regarding the overall console for game play, I would give it 5 stars, picture & sound quality is beautiful. Everything is fluid including the loading times they are very fast. Overall very happy with the purchase I made and hopefully PS6 will take a bit longer to release so I can enjoy this one meanwhile haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great console. How compact and fast it is is incredible. It has been the best investment I have ever made and even more so the slim because I have the option to buy discs or download from the cloud. Totally worth it and more if you like to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out, love it so much I been playing 2k26 since I got it and I never played 2k before and now I’m addicted to it. Also the features on the console are amazing you can screen share with your party and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with Best Buy Im a Winner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know! Lets gooo! Best buy had the order online come pick up deal and they always go the good stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect looks great with our console collection and this was the absolute last console we plan on buying There is a great selection of games and the 3months of Premium for $50 is well worth it much better pricing than xbox my husband and i have had so much fun playing games together and on our own this was a great buy for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I splurge a little and got this for myself. Its always runs smoothly and I'm having an enjoyable gaming experience. The controller is nice and sturdy too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Good System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought one for the proprietary games like God of War, Spiderman, and the upcoming Wolverine game. Graphics are good, no issues with it so far. The controller is easier to use than i thought it would be to adjust to from XBox controllers. So far i am enjoying the Gods of War game and my son is playing Spiderman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fav Next Gen Console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a top Notch Next Generation Console. Took a lil time figuring out the features compared to my PS4 Pro which I traded in for $110. I am using it on my Samsung PNF8500 1080P Plasma (last great Plasma TV) I bought in 2014. Looks good will look great when I eventually buy the Sony OLED 95L TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console BY FAR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best video game console. Period. It’s not only more powerful than the Xbox X, but the Dual sense controller has them all beat hands down! This model is great because it has the disc drive. So you can play your games, and still enjoy Ultra 4k movies. And if your lucky enough to have a OLED TV, then you will be blown away by the visuals and VVR with no lag and refresh rates at 60 to 144

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way smaller then the original I like this a lot better than my old original ps5 it’s basically travel size!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my other ps5 which was over heating. This one is working great, Best Buy replaced it for free with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying online and pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and fast buy online, everything good the ps5 really good i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own every Playstation since it 1st came out and this is by far my favorite. Was easy to set up and upgrade with a m.2 drive for extra space. Game play is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wooow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind-blown by my PS5 purchase from Best Buy! Lightning-fast load times, stunning 4K graphics, and immersive gameplay. The controller feels amazing! Worth the investment. If you're a gamer, you need this console in your life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim 1TB is honestly amazing. It’s super fast, runs games smoothly, and the graphics are insane. I also love the sleek, smaller design—it fits perfectly anywhere. The storage is solid, and load times are almost nonexistent. Definitely worth it if you want a top-tier gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad got one of the original ps5s by some sheer stroke of luck. After playing it on and off for a long while I decided I needed one for myself, and I'm glad I got one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market super smooth and easy to use. Was a huge xbox fan but honestly now I'm now both! But shoppin at best buy was a smart choice scannin the QR code and putting my order in made me even skip the line! I was in and out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PS5 Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an absolute game changer. It loads insanely fast, the graphics are next level with super smooth gameplay, and the DualSense controller makes every moment feel real with its crazy vibrations and trigger resistance. Whether you’re swinging through the city in Spider-Man or battling in God of War Ragnarök, every moment pulls you in with stunning detail and intense action. The PS5’s massive game library means there’s always something to play, whether you’re into the latest hits or classic favorites. This isn’t just a console it’s the best way to experience gaming at its fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It has amazing graphics and sounds. There is many cool new features that the PS4 doesn’t have, I love them. I enjoy playing games and watching shows with my PS5 it makes everything so much better. The actual PS5 is very pretty and easy to set up. 100% recomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 purchase. Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works perfectly. Very fun for gaming solo or with the family.

    I would recommend this to a friend