Customer Ratings & Reviews

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

My son just got this PS5 and I have enjoyed watching and playing along with him. The form factor was surprisingly large coming from a ps4 slim, so be aware it is quite a bit larger. The initial sound when starting a game is quite loud as well, but it’s much quieter once underway. The initial loading process for the games takes a good bit of time, but everything launches quickly on all subsequent plays. The controller changes are noticeable and impressive. Overall, happy with the purchase and the strides forward over the previous version.

I bought this for my grandson as a present. This system works great and he loves it. Best part about it is the game system plays all his other games from his older PlayStation 4. Great purchase and the member services were very knowledgeable while helping me.

Oh my goodness. They are so happy with it. They play every evening and I enjoy watching them play. They tell me that the graphics are better than PC and I must say that I agree. There is no lag. They said that it gives them way more control over their characters. I am extremely pleased with this gaming system.

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

Love how fast it is and sleekness. Also was so happy with the customer service we received! So kind & efficient.

The PS5 is incredibly fast, and the graphics look amazing. It makes games feel way more realistic. The new controller’s cool too, especially with how it rumbles and reacts while you play.

It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.

I got this for my boyfriend & I'm so glad that I did, what an incredible game console. I can't wait to get him the dual sense remote so he can play with his friends

I recently purchased the PlayStation 5 and I couldn’t be happier with my experience. The console arrived in perfect condition, well-packaged, and right on time. Setting it up was quick and easy, and the performance has been outstanding — super fast loading times, smooth graphics, and an overall next-level gaming experience. The DualSense controller is amazing and really adds to the immersion. Definitely worth the investment, highly recommend it to any gamer!

Worth it for the PlayStation game catalog and modern ps5 games, especially if like me, you've never owned a PlayStation before. However it comes only with a horizontal stand and not a vertical stand. It'd be nice if both were included to allow for both positions.

I love the PS5. A great upgrade from the PS4. Easy to set up and has great graphics. Does take a little time to learn the new operating system, but I enjoy it more than the PS4. My only wish is that there was more storage - when importing my games from my old PS4, the storage completely filled up.

Works incredibly well. I haven't played a console since the original wii, so my opinion may be screwed, but its performance and storage, as well as cross platform and device connectivity is amazing.

Excellent console with the added bonus of playing last gen and remasters at even better performance! Could have used a little more base storage but Sony does it again with another piece of incredible hardware!

Great product fast load, graphics are out of this world.

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

Have really enjoyed the PS5 and the disk has been handy for some older games. I use it primarily with GT7 and the visuals and sound are great. I originally used it with the dual sense controller which made racing possible and enjoyable with the controller. Recently added a wheel to add to the experience. I do wish it had more storage because if you are a big gamer, you will quickly run out of room and will need to add a 2nd drive.

Fast! Compared to my ps4, graphics and speed are far better! I'm 60 years old and absolutely loving it!

The standard PS5 is still a powerhouse. Everything runs fast, quiet, and without overheating. The 4K visuals look incredible, and the DualSense controller completely changes the gameplay experience with its adaptive triggers and haptic feedback. Once you use it, it’s hard to go back to anything else.