Customer Ratings & Reviews

I recently purchased a PS5 from Best Buy, and I couldn’t be more impressed! The console itself is a powerhouse with fast load times, stunning graphics, and a smooth gaming experience. Setting it up was a breeze, and the controller feels incredible with its adaptive triggers and haptic feedback. Best Buy had it in stock, and the ordering process was straightforward, with quick delivery. Overall, I'm extremely satisfied with both the PS5 and the excellent service from Best Buy. Highly recommend!

We love the PS5! It’s an amazing gaming console with fast load times, smooth gameplay, and impressive graphics. The design is sleek and modern, and it looks very classy sitting on a desk or entertainment center. It runs games effortlessly, making every gaming session feel immersive and fun. Overall, the PS5 is a high-quality console that delivers on both performance and style. Highly recommend for any gamer.

Good quality: graphics are crisp, plenty of storage, haven’t noticed issues with overheating but I purchased a cooling stand. Worth it.

I recently picked up the PlayStation 5 Slim Console during a Black Friday sale, and I’m extremely glad I did. When the PS5 was first announced, I was honestly hesitant to upgrade from my PS4. At the time, the game library felt limited, and it didn’t seem necessary to jump in right away. Looking back now, that decision made sense, but now that the PS5 Slim is more affordable and the catalog of games has grown, it finally felt like the perfect time to upgrade. The difference in performance and graphics compared to the PS4 is immediately noticeable. Games look incredibly sharp, with smoother frame rates, faster load times, and much more detailed environments. Even titles that are available on both systems feel completely transformed on the PS5. Lighting, textures, and overall immersion are on another level, and the system handles everything effortlessly. The near-instant loading alone makes gaming feel more seamless and modern. The Slim design is another big plus. It’s more compact than the original PS5 while still feeling solid and premium. It fits much better into my entertainment setup without sacrificing power or performance. Setup was quick and easy, and the system has been quiet even during longer gaming sessions. What really sealed the deal was the Black Friday pricing. For the value you’re getting the next-gen performance, an improved design, and access to a now-strong library of games. It felt like a fantastic deal. In hindsight, waiting until now was the right move. The PlayStation 5 Slim feels like a mature, polished console that fully delivers on the promise of next-gen gaming. I’d highly recommend it to anyone upgrading from a PS4 or jumping into PlayStation for the first time.

This PS5 Slim is a whole experience. It’s sleek, fast, and the graphics are unreal. My man is addicted, I barely see him now. It loads quick, stays cool, and takes gaming to the next level. If you’re thinking about buying it, just know. You might lose your man to Call of Duty haha!

I bought my PlayStation 5 at Best Buy, and from the moment I turned it on for the first time, I knew it was worth every penny. The speed at which games load is impressive thanks to the SSD, and the level of detail in the graphics is incredible, especially in titles that take advantage of 4K and ray tracing. The DualSense controller deserves a special mention: the haptic feedback and adaptive triggers really change the way you play. It feels more immersive and precise, as if each game were coming to life in your hands. I also loved the system's interface: it's fast, clean, and very intuitive. As for the game catalog, there are already several exclusive titles that take full advantage of the console's power. If you're thinking about making the jump to the next generation, don't hesitate. The PS5 not only meets expectations, but exceeds them. And as always, Best Buy's service was excellent: fast shipping and a well-protected product. Totally recommended!

The PS5 has been one of the best gaming purchases I’ve ever made. The speed, graphics, and overall performance are on another level. Games load almost instantly, the visuals are insanely clean, and the DualSense controller makes everything feel more immersive with the haptics and adaptive triggers. The system runs quiet, the interface is smooth, and it just feels powerful in every way. If you’re on the fence, don’t be — the PS5 is 100% worth it and delivers a true next-gen experience.

My son bought this game and loves everything, from performance, graphics, speed, and enjoys playing online with his friends that they live out of state.

Great graphics, speed, functionality and storage in a beautiful case!

The PlayStation 5 Console is a true marvel of gaming technology, delivering an unparalleled gaming experience that pushes boundaries and immerses you in a world of stunning visuals, lightning-fast loading times, and innovative features. With its powerful hardware, immersive gameplay, and an incredible library of games, the PlayStation 5 takes gaming to new heights. The standout feature of the PlayStation 5 Console is its cutting-edge hardware, designed to deliver stunning graphics and smooth performance. Powered by a custom AMD Zen 2 processor and a powerful GPU, the console supports ray tracing technology, 4K resolution, and up to 120 frames per second, ensuring breathtaking visuals and incredibly Immersive gameplay. The lightning-fast SSD storage in the PlayStation 5 revolutionizes loading times in gaming. Games load in a matter of seconds, reducing wait times and keeping you in the action without interruptions. The console's fast data transfer speeds also enhance game performance, allowing for larger and more detailed game worlds that seamlessly load and render. The DualSense wireless controller is a game-changer in itself. It introduces haptic feedback and adaptive triggers, offering a new level of immersion and realism. Feel the tension of a bowstring or the texture of different surfaces through the controller, enhancing your gameplay experience and making every action feel more impactful and engaging. The PlayStation 5 boasts an impressive library of games, ranging from highly anticipated exclusives to beloved multi-platform titles. From immersive storytelling adventures to pulse-pounding action games, the console offers a diverse range of gaming experiences for every player. With backward compatibility, you can also enjoy select PlayStation 4 games on the PlayStation 5, ensuring a vast library of entertainment right at your fingertips. The console's user interface is intuitive and user-friendly, making it easy to navigate through games, apps, and settings. The redesigned home screen provides quick access to your games, media, and friends, allowing for seamless multitasking and social interactions. The PlayStation Store offers a vast collection of digital games, downloadable content, and multimedia apps, ensuring there's always something to explore and enjoy. The PlayStation Plus subscription service enhances your gaming experience with a variety of benefits. With PlayStation Plus, you gain access to monthly free games, exclusive discounts, online multiplayer, and cloud storage for game saves. This subscription service adds incredible value to your PlayStation 5 experience, ensuring a constant stream of exciting content and multiplayer opportunities. The PlayStation 5 supports a range of multimedia applications, allowing you to enjoy your favorite streaming services, such as Netflix, Disney, and Spotify, directly on your console. With the ability to stream 4K content, the PlayStation 5 becomes a hub for all your entertainment needs, delivering immersive visuals and high-quality audio for a truly cinematic experience. In conclusion, the PlayStation 5 Console is a powerhouse gaming system that offers an unparalleled gaming experience. With its cutting-edge hardware, lightning-fast loading times, immersive gameplay, and an incredible library of games, the console sets a new standard for gaming excellence. Whether you're a casual gamer or a devoted enthusiast, the PlayStation 5 takes gaming to new heights, providing hours of entertainment, breathtaking visuals, and innovative features that will leave you in awe. Strap in, grab your controller, and get ready for an unforgettable gaming journey with the PlayStation 5.

The PS5 is an absolute beast of a console. The graphics are insane, the speed is lightning fast, and games load almost instantly. I love how smooth everything feels, from the menu to the gameplay. The DualSense controller takes gaming to another level with its adaptive triggers and haptic feedback — you can actually feel the action. Plus, the design looks sleek and futuristic. Whether I’m playing single-player adventures or online with friends, the PS5 delivers every time. Honestly, it’s the best gaming experience I’ve ever had.

I bought the PS5 at Best Buy during the Christmas season and it has been an amazing experience so far. The console is incredibly fast thanks to the SSD, and games load almost instantly. The graphics are stunning and everything runs very smoothly, even with more demanding games. The DualSense controller really takes the experience to another level with the adaptive triggers and haptic feedback. It makes gameplay feel much more immersive and realistic. The interface is also very user-friendly and easy to navigate. Another thing I love is how quiet the console is compared to previous generations. Overall, the PS5 delivers incredible performance, beautiful graphics, and a truly next-generation gaming experience. I would definitely recommend it to anyone who loves gaming.

The PS5 Slim is a powerhouse in a sleek package. Setup was fast, and the performance is outstanding—lightning-fast load times thanks to the SSD, stunning 4K graphics, and immersive gameplay with the DualSense controller’s haptic feedback and adaptive triggers. Whether you're diving into exclusives like Spider-Man: Miles Morales or enjoying backward-compatible PS4 titles, everything runs smooth and looks incredible. The design is compact and modern, perfect for any entertainment setup. Just note: the vertical stand isn’t included, so plan accordingly. Highly recommend for serious gamers or anyone ready to upgrade their console experience!

Purchased last month as I wanted to upgrade from the ps4 pro , I’m very happy with the ps5 so far it works flawlessly the game graphics are incredible the system is fast it’s very easy to learn to navigate the options. I picked up the media remote as well from play station it’s a nice option for control of the ps5 . The shape of the console is weird to me but oh well designers have a plan I guess .i would say it needs more storage from the factory 1TB is decent but you’ll definitely have to upgrade to accommodate multiple games .

The purchase was easy and nice workers but the product was even greater. This is my second ps5 I've bought from Best buy and I use both to switch off from and they run excellent. No problems from both PS5's and I would recommend it to anyone looking to get a ps5 to get it from Best buy. I've bought many products from Bestbuy and I would continue to go through them. The packaging, product, and accessories it came with are all perfect and spot on working like advertised

Bought the PS5 and immediately lost track of time. Setup was easy, games look insane, and load times are basically nonexistent. The controller feels next level and it runs whisper quiet. My old console is now emotionally damaged. Worth every penny. Highly recommend.

​I bought this PS5 for my three sons, and they are completely obsessed. The speed and incredible graphics are a huge upgrade. Since we got it, they've definitely been choosing the PS5 over their Nintendo Switches. The DualSense controller is a game-changer for immersion. A must-buy for a gaming household!

The PlayStation 5 is an incredible leap forward in gaming technology. The lightning-fast SSD completely changes the gaming experience, eliminating load times and making gameplay feel seamless. Its graphics capabilities are stunning, with 4K resolution and ray tracing that bring games to life like never before. One standout feature is the DualSense controller. The adaptive triggers and haptic feedback create a level of immersion I’ve never experienced before. Whether it’s the tension of drawing a bowstring or the rumble of footsteps on different surfaces, it adds a whole new dimension to gaming. The PS5’s interface is sleek and intuitive, and its backward compatibility with PS4 games is a big plus, especially with many titles running better than ever. While the console is quite large, its design feels futuristic and helps with cooling during long gaming sessions. The only downside is the limited SSD storage, especially for those with a large library of games. However, the option to expand storage is a useful feature. Overall, the PS5 delivers on every front: performance, visuals, and innovation. It’s a must-have for gamers who want the best the industry has to offer. Rating: ★★★★★ (5/5)

The PS5 is insanely fast and the graphics look amazing. Games load in seconds, and the controller feels really smooth and satisfying. It’s a big upgrade from the PS4, and it makes gaming feel way more immersive. Definitely worth it if you want nex gen performance.

Been a gamer all my life (console/desktop). Had the supernes in the 90's and PS1 in the early 2000's, not owning PS2, PS3, PS4. I've been playing mostly desktop games since my dad sold the PS1. Last year purchased the PS5 slim w/ COD bundle to treat my self and since then I have been playing games from PS5. I played D4 on PS5 which I used to play on desktop. The beauty with this is PS5 had high resolution and smooth quality. With my desktop it varies (crashing/lag etc...). Goodbye desktop games for now. I am happy with my PS5. Now with an upgraded 2T m.2 ssd, I'm happier!