Customer Ratings & Reviews

Went home and played it immediately. No problems. Service was amazing upon purchase.

I love my ps5. As a ps4 user I played it made noise, it over heated. I havent had any problems with the ps5 slim. No noise from it, no over heating and I play a lot! The loading is also so much faster now. When i play online i notice I load in faster than my ps4 using friends. This console is a monster, very fast very elegant. No complaints at all.

Works great and what I intend it to. Was bought as a gift and now I use it almost every week.

I’ve loved this thing since I’ve brought it home. Gives me something to do in my spare time.

Good I recommend it for your children good console

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

Like the new slim style. Sharp display features and fast release.

Works pwrfect, nice graphics, easy to set uo, amazing modern look

I have waited years to purchase this. It is everything I thought it would be, plus more. The graphics are amazing, and streaming features are out of this world. This really is THE ultimate entertainment system. The only thing I have against it is its small internal memory storage.

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

Best console ever my son and I play like everyday no issue smooth graphics very fast

My favorite console, even though I have a pc I still think this is a great console if you wanna play games in bed or with friends and family.

I always thought that upgrading from ps4 to ps5 was unnecessary, I didn’t know what I was missing until I upgraded, great games and enhanced graphics and the controller was beyond my imagination.

Although this item was the same price as other stores, I'm happy I'm protected with my total protection plus membership. that is one of the reasons we purchased it at Best Buy. We love the sleek futuristic look.

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.

Solid machine. Works similarly to previous version. I highly recommend 1TB of memory as it gets filled up quicly.

Genuinely the best console I've ever had. This is my first time ever using a Play Station, I grew up with the Wii and Xbox. Play Station take the cake by a long shot, I've never had a smoother running piece of gaming tech than this. The graphic are fantastically epic while still being able to run smoothly, no lag or errors. Can't wait to get more games!!

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!

Excellent ps My last was ps2 but this is the top.

Love it!!! First time with a PS5 but I get to enjoy everything I wanted to play.