Customer Ratings & Reviews

Excellent Console for my needs. The graphics and display on my TV is remarkable. I am able to play my PS4 games and new PS5 games. Great upgrade from my ps4.

Amazing works perfectly, it does not take disks though

Fast easy ready for pick up on arrival best gift for party’s

Works much better with ethernet- highly recommend purchasing with AND get the Geek Squad Warranty. It's absolutely worth it. The console only comes with a 1 yr manufacture warranty but it doesn't cover accidents. Trust me, they cover everything.

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

Great game I have for a long time work great I’m recomend the game

Quick delivery and awesome console. I gifted this to my nephews for Christmas and they absolutely love it. It’s such an upgrade from the older PlayStation.

I recently purchased the PlayStation 5 from BestBuy, and everything about the experience was flawless. The ordering process was simple and fast, the packaging was secure, and delivery was right on time. The PS5 itself works perfectly — stunning graphics, fast loading times, and an overall next-gen gaming experience. I highly recommend BestBuy for any tech purchase. Couldn’t be happier with my PS5!

I normally do not do reviews, however I think the PlayStation 5 slim was a great purchase. The familiarity with the ps4 makes it easy to get started and one thing that is really nice is that all of your ps4 games work on the ps5. The only reasons that I gave a 4 star rather than a 5 is that it’s a bit on the pricier side given that the only difference from the original ps5 is 500 GBs of more storage.

The performance and detail of the games is excellent. The only problem is when you’re trying to download more games it’s not enough storage. You have to delete some old games to download a new game.

Great console, fun and great to use, enjoy using and playing PlayStation exclusives

Great purchase! I switched from Xbox to Playstation and its been a great investment. This console was easy to set up and easy to learn.

The guy who helped me out was kind trying he’s best to get me approved for a credit card. After all everything worked great still have my ps5 running like new!

The PS5 truly delivers a premium next-generation gaming experience. From lightning-fast load times to stunning graphics, this console feels like a major step forward. The new SSD makes games launch almost instantly, and switching between titles is smooth and seamless

Buying the PlayStation 5 from Best Buy has been an amazing experience from start to finish. The ordering process was smooth, delivery was fast, and everything arrived in perfect condition. The PS5 itself is a huge upgrade. It’s incredibly fast, with almost no load times, and the graphics are stunning. The DualSense controller really stands out—it adds a level of immersion that makes gaming feel more real and engaging. Overall, the PlayStation 5 delivers next-level performance, and Best Buy made the entire purchase effortless. I highly recommend both the console and buying it through Best Buy.

I love the gameplay, graphics, and interface of this! I cannot wait for the new releases in the future. Ya'll made this quick and easy with speedy delivery. Sony is back to amaze people!

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with my experience. The ordering process was smooth. The PS5 itself is absolutely amazing — the performance, graphics, and overall gameplay experience have exceeded my expectations. I'm thoroughly enjoying it and have no complaints at all. Thank you, Best Buy, for providing a great product and excellent service!

Every new console is getting better and better on graphics and performance but every time the games are too heavy and takes longer and longer to download even with the disk. I can recommend it for pretty much everything but just be aware of paying for what you want

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.