Customer Ratings & Reviews

Awesome purchase. Customer service was 100% knowledgeable and helpful. Best Buy is super reliable. I have been a loyal customer for over 8years now, and I keep making positive referrals.

The quality is good and the dual shock on control work good

Bought it for my grandson for Christmas-he was ecstatic! I have to make him get off the console, if not he would be on it all day long- This was a huge hit with the teenager!

I havent purchased a console gaming system in years but I am glad I bought the PS5. Its been pretty amazing learning all the cool features of the controller also.

Its waa nice to be able to up grade my grandson from Ps4 to Ps5. Quality and graphics are so mucj better

Great system Fast processing, crisp graphics. Enjoyed the purchase process

It was a gift for my grandson and he absolutely love it. He was so excited.

Perfect I love the play 5 is perfect I take it almost a 2 year and is in excellent condition

Love love love it!!!! My grandson is so happy with his surprise gift.

The PlayStation 5 is a powerhouse of a console that delivers a next-gen gaming experience with blazing-fast performance, stunning graphics, and incredibly immersive features.

Gave this to my daughter for Christmas and she's ecstatic. She has been waiting for this for a long time.

Works as expected. This is my households 2nd PS5. The first was the original. The only concern I have is that when it is laying down horizontally, it makes a low (but annoying) "chirping?" kind-of-sound when a game launches and throughout the gameplay. Once the game is closed, the sound stops. Stand it vertically, and no sound at all. I'm considering either an exchange or a Vertical Stand for another $30. I prefer it being horizontal for space issues. Anyway, I am enjoying it and for me (a 67 year old who now plays his games on "Easy"), I'm glad I didn't get the Pro.

Great console. Best video game system there is. Runs smoothly. Simple interface. Watch all my streamers on there. Has every thing you could ask for in an entertainment system.

It was the best decision getting my ps5 here at best buy

I bought the playstation for my father as a gift, as he’s been a longtime gamer. Upon opening this gift, he was filled with so much joy. Since receiving this gift, he’s kept me updated on how much he loves it.

This system has much more memory. Nice to have the disk drive for older games. Great to be able to own the games and be able to buy other disk games.

Great system! It performs better than expected and provides great service.

I literally love this. Don't like buying used so don't care i paid more for it. It was worth every penny.

I love my pS5 I have nothing bad to say. Good investment.

I’ve held off buying a PS5 ever since it came out. Well, I finally caved and I haven’t thought twice. I’ve owned every PlayStation since the original, and the PS5 feels like the biggest upgrade from one generation to the next, since the the PS1 to PS2. Even the controller feels like I’m holding the future. This thing is the real deal and the clear and obvious choice for anyone looking to game in 2024.