Customer Ratings & Reviews

Great system but does need lots of updates. Graphics are awesome and having the ability to download new games on the fly is great.

Been waiting to get this for over a year and it certainly didn't disappoint!

I ordered an open box item to save a few bucks. The console arrived in a kind of loosely packaged. One of the white panels might have broken off but I kind of got back on there. The playstation seems to be running just fine, but there one a moment where it seemed as though the previous owners information was still on the console. I'm a bit worried ill have issues with the panel if I want to travel with the system.

I’ve bought one for my boyfriend now I can’t stop playing it. I had to buy one for myself. It’s so much fun is entertaining. Everyone can play it must have for any home. I love that I can get different color controllers. I have a pink one and a white one and now I’m gonna have another white one.

I was worried about time and I didn't want to risk missing my son's birthday. I ordered online and the store has it ready when I got off work. There was no line so pick up was a breeze. Highly recommend ordering online and picking up in person for those who have time constraints.

The customer service was great i love bestbuy its my favorite store for gaming

my little brother was very happy! i got it for his birthday and absolutely loved it

The customer service was great and didn't have any issues with help finding the products I bought. I would recommend anyone to shop at Best Buy.

Great console playstion does have the exclusives but the games are a bit pricer than the $60 mark

I love my ps5, didnt think i would really notice much of a difference from the ps4, thats y it took me so long to upgrade, but man im really glad i finally did!

Took some adjusting from using an X-Box. Very happy just wish there was more that could be used between systems.

Great Product! The additional memory space is great for downloading more games.

Hey Bub. No complaints. With Great strength comes Great responsibility. Nuff Said!

Great product! Easy to set up and great service in picking it up

Me gusta lo que compré. Super recomendado. Salgan a comprarlo.

Good price and I was able to get it the same day the only thing is the ps5 needs to make more games

Definitely worth the investment. All of my PlayStation 4 games transferred over with ease. Initial setup was simple. Installing a SSD additional hard drive was a piece of cake.

I had the ps4 wasn’t really sure about upgrading to the ps5. After getting it i was very satisfied with the purchase highly recommend for anyone who is looking for a better gaming experience

My grandchildren have the PS5 at home and use it frequently. I purchased this one from Best Buy so they could play with it here at my house also.

I absolutely love my PlayStation 5 and the service I got with Best Buy. I’ve had a credit line with them for a while and have always had good customer service, whether it be on the phone or in store.