Customer Ratings & Reviews

Fast shipping, perfect Christmas gift, my son was thrilled. it has a lot of features that his PS3 did not.

My favorite Christmas gift from me, to me and my little one.

So far I'm loving the PS5. The slim model fits nice in my gaming area

Cashier was super nice and was very helpful in picking the console

He loves this device and it deescalate his stress, thats the reason I bought this as a stress releaser..

I haven’t even turned my PS4 on for months but figured I’d get caught up and get the PS5. Smooth operation and easy to set up. PlayStation for Life.

A nice upgrade with some great features. I particularly enjoy feeling the resistance in the controller triggers when the character in the game I’m playing has to do something strenuous. Really immersive.

good customer service and device was well presented. clean and no defects

bought as a gift for my daughter she love her new game

Great purchase, looks sharp and easy to set up. I recommend

The product itself is great. My issue lies with the lack of customer service when I came into the store. I walked right to what I needed, and needed assistance. I looked around and could not spot a SINGLE employee on the floor. So I went to the check in desk and asked if she could please have someone come and answer a question for me and told her where I would be. She got on a walkie and sent the message and I waited… and waited… and.. waited. 4 employees this time walked right by, avoiding eye contact. I understand if there is already a task they are assigned to or a department they are assigned to, but the very least they could do is ask if I’ve been helped, and if not, ensure I get the help I need. These are expensive products and I want to make sure I’m making the correct and educated decision. When I finally had help I had to personally ask a random employee who didn’t really seem interested in helping, but did anyway. It wasn’t the best experience and I will likely not purchase something like this again from this store. I’d rather go to a store where the customer service agents actually care about providing customer service.

Perfect gift for my gaming fiancée. He loved it for his birthday gift.

excellent service employee informed me of extra deals and services

What can you say, it's a PS5! The grandkids LOVE it. There are so many game options available, and the fact that it can load disks or play online is a great. No regrets!

Best place for electronics and great customer service

I love my tv it has a very good and clear picture i also love my ps5 i also purchase along with my iPhone love best by thanks for making things affordable for me i will recommend all my family and friends

Always buying at BestBuy because of rewards and offers thru the BestBuy CC, and even if was a refurbished item Geek Team cleaned and restored like new !!!

I bought the slim version of the Playstation 5 and am very happy it takes up way less space and is extremely quiet. I highly recommend it if you dont have a lot of space to place a gaming console.

This is a great console! Super fast downloading, streaming and updating. Everything just seems to run smoother than the PS4.

I’m enjoying my ps5 now. I have finished a lot of games and it works perfectly fine with my hisense tv