Customer Ratings & Reviews

Best Buy has the best appliances, and more! I have been a client for quite a while and I can say i am very satisfied with equipment and service. Thanks Best Buy .

A great game console! My daughter loves it. The quality of images are very good!

Great console, has been nothing but an absolute blast to play on. Incredible games especially when combined with playstation plus

Love my ps5 it was an awesome gift not sure whom it was from but i love it

havent had any probrem at all. the imagine quality is great on all games is just a great console.

I would definitely recommend Best Buy to all my friends and family. They have the best product and good warranty for all your need.

Worked perfect for few months then out of nowhere it wouldnt pop up on my tv input in order to connect and i rarely used it maybe once or twice a week for couple hours atvthe most and was never damaged or handled in an aggressive way so overall it was great but was unfortunate no explanation to how or why it stopped connecting even though the console and contoller would turn on and anything else connected to tv through hdmi had zero issue

Goooooooooooooooooooooooooooooooood Nicccccccccccccce

Excellent service when I was there to purchase this

I’m 69 years old and bought this to keep my cognitive functions sharp. There is a learning curve for an old timer like me, but so far it a lot of fun.

It works amazing!!! It doesn’t lag as much and the screen quality is amazing!!!! The set up and figuring out how to work everything was pretty cool too!!!

The product itself is good, but the open-box listing from Best Buy needs a better quality check. I purchased an Open-Box Excellent item, yet it arrived missing parts. When something is classified as “Excellent,” I expect it to be complete and in perfect working condition. Unfortunately, that was not the case here.

Incredible system that is so much fun to play. Bought it to play NCAA football 25 and lived up to the hype!

Items were packed securely, package arrived on time, pick up was super easy.

Good console and very clear images. My boys love it

This was the best purchase I could’ve made, the picture quality and sound is amazing and a bonus is I can still play my ps4 disc on this console

The video quality of each game is spectacular and the design of the console is amazing.

good for home entertainment, kids love it! The only thing I did not like that I expected it can play audio CDs, however, its not able to play them.

Great gaming console!! Have had this for a few months now and I can never get over it

Excellent console for playing in the latest generation and even more so if it is accompanied by a 120hz TV