Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
1000049888
SKU:
11274759
$546.99
Save $103
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 9339 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers regard the product's overall performance as exceptional, with many praising its impressive graphics, speed, and ease of use. They also appreciate its compact size and generous storage capacity, often preferring it over other consoles. However, some users have expressed concerns about fan noise, overheating, and issues with the disc drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 9,339 reviews
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the 4, backward compatible. I mean, its a playstation lol CON- they need to get up to date with MUCH larger storage capacity imho. games are getting larger and the storage space is getting smaller or at best remaining the same at a comical ~700 gigs of room. 4 TB min needed as new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    My kid loves but I find it to be meh.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly bulky. Yes, even though it says slim, it takes up a lot of space. Set up is a pain. Not intuitive at all. But my kiddo wanted to play Astrobot and waited patiently for 6 months for it, so we purchased it. Set up was a pain, did I already say that? Yeah that’s how annoying it was for a new user (my PS3 acct didn’t work anymore!!). Also, very unclear on how to keep kids safe while playing online with friends only (with the Nintendo switch, this is far easier to navigate). Very few game options for little gamers. If it weren’t for Astrobot I wouldn’t have purchased it but here we are. Would I recommend it? Not unless you really want a Sony exclusive game. Sonic graphics are much better on this system though, I’ll say that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fast & smooth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I arrived, I wasn’t so sure where to go to purchase the console & was looking at the general gaming area. I did have to find someone to help & someone did right away. Customer service was great & condition of the console box was in perfect condition. I had a ps4 for years & thought that was already neat, however, I really did need an upgrade. Of course Sony didn’t disappoint. The ps5 is so nice & have been having a great time playing games & streaming. Definitely an awesome investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Get your PS5, HERE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product as expected is amazing. I purchased this just before Sony began raining their prices so, i did save up from $50-100, which is a huge plus. The product also has a backup feature that allows you to transfer all of your PS4 data remotely over to your PS5. But what makes it even better is that with the disc port, you can also digitize your disc games. Also as another perk to why I shop Best Buy is, they have price matching, AND they have a 15 day return police if your product some how breaks either from faulty software or it was damage in delivery. I recommend anyone making a purchase to do so through BestBuy for your electronic needes and purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it. Its works very well and he play every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Easy to setup and my kids loves it. We actually bought two this Christmas.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 discs version

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Would definitely buy this item again but with a separate storage tb for more space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great quality, my son is so happy with new games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console for the kiddo. He’s enjoying it and getting to play with his friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that lets me not only game but also access other media platforms. Updates take too long sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best console I have ever owned. Performance is incredible and the exclusives are just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and value is very good work great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast works great loads great. Easy set up very fun

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Upgrade From PS4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for a while to make this upgrade from my PS4. I pulled the trigger when the price dropped for the holidays. This was a holiday gift to myself. I have been playing on my 4K tv and the graphics are amazing. The main reason for me to get this was there were games I wanted to play that were exclusive to the PS5. Also, I wanted to be ready for GTA VI.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you can afford it, it’s worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my inner child has been waiting for get the one with the disc drive attached and save yourself the money long term for real it runs great and I use it every day finally after 8 years I’m putting my ps4 to rest and I’ve upgraded and I promise it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love the PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Sony PlayStation is a great brand. Great slim look,more storage, great performance, it feels awesome. Overall you will have a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves it and says the gaming console is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes gaming easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play and easy to set up. Got it as a Christmas present and it was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, highly recommended for spending time with a pleasant time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game system. The graphics are nice and a good upgrade from the switch

    I would recommend this to a friend