Customer Ratings & Reviews

I purchased my PS5 from Best Buy and the entire experience was smooth from start to finish. Ordering was easy, the product was authentic and factory-sealed, and pickup/delivery was right on time. Best Buy continues to be a reliable retailer for high-demand electronics. The PS5 itself performs flawlessly fast load times, stunning graphics, and no issues at all. I’m very satisfied with my purchase and would absolutely recommend Best Buy for major gaming consoles.

I'm 30 years old, and I got this for my 13 year old brother's birthday thinking it’d just be a cool gift from his even cooler older sister. What I didn’t realize is that I was handing him the controller to his new personality. He hasn’t seen sunlight in days. He eats in front of it. He sleeps next to it. He called it “his queen” once and I don’t think he was joking. Performance wise, this thing is a beast. Lightning fast loading, insanely smooth graphics, and somehow it hasn’t exploded under the pressure of his 12 hour Fortnite marathons. He says it’s the best thing that’s ever happened to him and honestly, I believe it. I’m just hoping he remembers I exist once he levels up enough. Buy this if you want to give someone joy, power, and a perfectly valid reason to avoid all human interaction.

Product works great. A significant upgrade! The PS5 offers lightning-fast loading times thanks to its SSD, stunning 4K graphics, and an immersive experience with the DualSense controller's haptic feedback and adaptive triggers. It boasts a strong library of games and robust backward compatibility with PS4 titles.

After buying the PS5 and replacing my PS4 I only have good things to say about my purchase. I’ll start with the loading speeds. after playing on the PS5 i realized the drastic change in loading speeds as i realized loading screens were almost non existent. Not just in games but booting them up is so much faster than on a PS4. The graphics and visuals are beautiful making any game you play on a PS5 run smoothly and beautifully as if you are watching movies. Lastly the controller haptic feedback which is one of the biggest reasons why i bought this console. The controllers are way more immersive in mainly shooter games as there is resistance in the triggers that imitate as if you were actually pulling a trigger from an actual gun. Another thing is the recoil in the triggers. I don’t know how they were able to do this but now when you hold down the controller triggers they vibrate and imitate recoil to make it feel more real and immersive. Now of course if you do not like the feeling of the feedback you can turn this setting off. But I could not help but smile the whole time as I was playing the PS5 and I was just amazed at the technology and the huge leap in Playstation. If you have the money i would 100% recommend picking yourself up a PS5 from your local best buy.

Best console in the market right now. Opted to buy this instead of the PS5 pro as I do not have an OLED 4k TV and it still runs extremely smoothly with fast boot and load times. Would highly recommend.

I ordered this PS5 as a pickup, which was alright, the only complaint is that I wish they could have given me a bag to carry. But that didn't matter, because once I hooked up my PS5, I was off to the races. Compared to the PS4, this is a snappy, fast experience, and I immediately installed all my PS4 discs into this system. I purchased this on a whim, and it was a great decision.

I’m really loving the PS5! It’s crazy fast, the graphics are awesome, and games run super smooth. The controller is fun to use, and the short loading times are a huge plus. And the controller feels great with its haptic feedback, its super cool.

Son loves his Christmas present! "Exactly" what he wanted!

Bought this for a raffle item for a work anniversary. The recipient said it works great and as expected. Lots of great changes over the PS4!

Best shipping best packaging, I love how the ps5 came well packaged no scratches brand new. My ps5 runs clean no issues I love it. Comes with a single controller and with a manual to know everything you need to know to set it up. Definitely recommend to buy of best buy

Absolutely amazing quality, and super fast, definitely recommend people to buy this ps5

Should have made this purchase a while ago. The difference between the ps4 and ps5 are immense. Love the controllers trigger sensitivity for certain games, plus the graphics are next level.

Bought this for my husband. He absolutely loved it. Great game. Best quality works perfectly and would definitely recommend this to anyone.

I’ve owned a PlayStation from the beginning and have always had good luck with them. The graphics are awesome and gameplay is great with no issues connecting. The only thing that I’m not crazy about is the speaker in the controller. It’s better than hearing your communications through the tv but the speaker is terrible. I think I will have to buy a headset.

I used to have a PS4, and now I've switched to a PS5, there's a huge difference. It has great graphics, and all the games have mobility. I love 4K games; they have great graphics and also have 1TB of storage space.

Whenever my brother let me try out his PlayStation 5 I was instantly hooked! It is so much better than Xbox! I love it, the graphics are way better and the games are incredible!

I recently got a PS5 when it was discounted for Black Friday and I have been playing it since. For a while, I’ve been playing on my PS4 which was given to me used. I still works pretty well but not to its full potential. So when I figured out that there was a discount on the PS5, I knew I just had to get it. I love all the games I can now play with the game pass that I have and it looks amazing!

I had a play 4 (which they also accepted as part of the payment) but the experience with this console is another level! And the price, and the ease of payment... everything!!! 100/100

Excellent gaming console, upgrades concerning system size and weight are great. Outstanding performance and very easy to upgrade storage capacity.

So I finally bought my own game console. All 3 of my kids have a PS5 so I decided to get myself one and I’m so glad that it did. I like the fact that you can play games and watch tv/movies on it. I’ll admit I use the media side more & haven’t even explored all that it can do but I do plan on getting some games for it even though my daughter downloaded some for me already. Great picture quality & I love the slim design, definitely worth it!